Verbal and Non-verbal communication Flashcards
refers to an interaction in which words are used to relay a message.
Verbal Communication
The language that you use should be appropriate to the environment or occasion (i.e., whether formal or informal).
Appropriateness
• Speakers who often use simple yet precise and powerful words are found to be more credible.
Try to achieve brevity by being more direct with your words.
Brevity
The meanings of words, feelings, or ideas may be interpreted differently by a listener; hence,
it is essential for you to clearly state your message and express your ideas and feelings.
Clarity
Words should be carefully chosen in consideration of the gender, roles, ethnicity,
preferences, and status of the person or people you are talking to.
Ethics
Words that vividly or creatively describe things or feelings usually add color and spice to
communication. Hence, you are encouraged to find ways to charm your audience through the use
of vivid words.
Vividness
refers to an interaction where behavior is used to convey and
represent meanings.
Nonverbal communication
Examples of nonverbal communication
stares, smiles, tone of
voice, movements, manners of walking, standing and sitting, appearance, style of attire, attitude
towards time and space, personality, gestures, and others.