Communication Flashcards
Process of verbally transmitting information and ideas from one individual or group to another
Oral Communication
describes any type of interaction between individuals which makes use of words and involves speaking and listening
Oral or verbal communication
are fundamental to the development of literacy and essential for thinking and learning.
Oral com skills
are a set of basic communication skills that form the foundations of more advanced communication skills, including speech. If these fundamentals are missing, it is unlikely that more advanced communication can develop.
Fundamentals of Communication
Its is a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures.
Communication
It is a process
Nature of communication
It occurs between two or more people (the speaker and the receiver). It can be expressed through written or spoken words, actions, or both spoken words and nonverbal actions at the same time
Nature of communication
is the source of information or message.
Speaker
is the information, ideas, or thoughts conveyed by the speaker in words or in actions.
Message
is the process of converting the message into words, actions, or other forms the speaker understands
Encoding
is the medium or the means, such as personal or non-personal, verbal or nonverbal, in which the encoded message is conveyed
Channel
is the process of interpreting the encoded message of the speaker by the receiver
Decoding
is the recipient of the message or someone who decodes the message
Receiver
is the reactions, responses, or information provided by the receiver.
Feedback
is the environment where communication takes place.
Context
is the factors that affect the flow of communication.
Barrier
Process of communication
- The speaker generates an idea
- The speaker encodes the idea.
- The speaker transmits or sends out the message.
- The receiver gets the message
- The receiver decodes the message based on the context.
- The receiver sends or provides a feedback.
are conceptual models used to explain the human communication process.
Models of communication
allow us to see specific concepts and steps within the process of communication.
Communication Models
Mother of all communication models.
Shannon-Weaver Model (1949)
Depicts communication as a linear or one-way process consisting of five elements
Shannon-Weaver Model (1949)
The five elements of Shannon weaver
A source (producer of message)
A transmitter (encoder of message into signals)
A channel (signals adapted for transmission)
A receiver (decoder of message from the signal)
A destination.
o This model has been criticized for missing one essential element in the communication process called?
Feedback
It is a two-way process with the inclusion of feedback as one element
Transaction Model
Each element exists in relation to all the other elements. There is interdependence where there can be no source without a receiver and no message without a source
Transaction Model
A circular process that involves a sender, and a recipient.
Schramm Model of Communication (Willbur Schramm Communication Model)
Encoder who does the encoding or sending of messages and the Decoder who interprets the message or the person who tries to understand the message.
Circular Nature of Communication
coding and decoding are the two essential processes of an effective communication. He said that the communication is incomplete unless and until the sender receives a feedback from the recipient.
Schramm Model of Communication (Willbur Schramm Communication Model)
- It refers to how people use language for different purposes also refers to how language is affected by different time, place, and situation used to control the behavior of people used to regulate the nature and amount of activities people engage in
Function of Communications
Functions to control one’s behavior (take your medicine three times a day)
Regulation/Control
Used to produce social relationships, to develop bonds, intimacy, relations, preferences, desires, needs, wants, decisions, goals, and strengths. (Encouragement- You can do it.)
Social interaction
Functions to motivate or to encourage people to live better.
Motivation
Functions to convey information (did you know that there’s a…)
Information/dissemination
Facilitates people’s expressions of their feelings and emotions
Emotional Expression
In their pioneer book effective public relations, Professors Broom, Cutlip, and Center (2012) list the 7 Cs of Effective communication.
Seven Cs of Effective Communication
The speaker should consider relevant information, such as mood, background, race, preference, education, status, and needs.
Consideration
Keeping the message direct and straightforward. Insignificant and redundant information should be eliminated.
Conciseness
Complete communication, meaning the receiver needs to hear for him/her to respond, react, or evaluate properly.
Completeness
Correct in terms of grammar.
Correctness
Implies the use of simple and specific words to express ideas. The speaker only focuses on a single objective in their speech.
Clearness
Shows courtesy by respecting the culture, values, and beliefs of the receivers.
Courtesy
The message should be concrete and supported by facts, figures, and real-life examples and situations.
Concreteness
