Values Of Care

Question 1

Promoting equality and diversity

Answer 1

Access to care services provided for everyone e.g. wheelchair ramps.
Use of non-discriminatory language.
Care setting following equal opportunity policies.
Offering choice e.g. menus with a range of catering choices.
Care home residents being offered a variety of activities to choose from.

Question 2

Promoting individual rights and beliefs

Answer 2

Mobility/dietary/communication needs met.
Ensuring all areas of the setting is accessible to everyone.
Cultural/religious dietary needs met e.g. kosher
Providing prayer rooms.
Celebrating a range of different festivals.

Question 3

Maintaining confidentiality

Answer 3

Private information shared by care workers only on a ‘need to know’ basis.
Private information about patients kept in a locked cabinet/password protected device to limit access from authorised people.