Values, Attitudes & Work Behaviours

Question 1

Values

Answer 1

Values are endearing personal beliefs about what is important or valuable

Characterized by:
- Intensity
- Content

Question 2

Values ===> Attitudes

Answer 2

Values provide a normative basis for attitudes

Attitudes:
- Evaluative statement about something
- persistent tendency to feel a certain way
- characterized by persistence, valance, direction

Question 3

Components of Attitudes

Answer 3

1. Emotional
   Positive of Negative Feeling
2. Informational
   Judgements about object
3. Behavioral
   attitude = consistent action

Question 4

Job Satisfaction

Answer 4

1. Work (values) lead to
2. Attitude which leads do
3. Behaviour

Question 5

Organisational Culture

Answer 5

Shared understanding or set of beliefs
about how people should behave in an organisation

A system of shared values, attitudes and behaviours is the ‘bedrock’ of culture

Question 6

Dimensions of National Culture

1. High vs. Low Power Distance:
2. Individualist vs. Collectivist:
3. Masculinity vs. Femininity:

Answer 6

• The extent to which people accept the
  unequal distribution of power
• Degree to which people prefer to work
  individually or in groups
• Tendency towards achievement, status
  vs. care for others, quality of life

Question 7

Dimensions of National Culture

4. High vs. Low Uncertainty Avoidance:
5. Long vs. short-termism:
6. Restraint versus Indulgence:

Answer 7

• Preference for structured
  situations, low ambiguity vs. unstructured situations with high ambiguity
• tendency for thrift, perseverance vs. respect for tradition, fulfilling social obligations, and protecting one’s ‘face’
• normative repression, duty vs.
  satisfaction, pleasure