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Apple Cert Training > Using Sysdiagnose to Troubleshoot iOS or iPadOS > Flashcards

Using Sysdiagnose to Troubleshoot iOS or iPadOS Flashcards

1
Q

What can you do with iOS sysdiagnose?

A

Extract information from iOS and iPadOS devices.

iOS sysdiagnose extracts information that either you or AppleCare can use to diagnose iOS or iPadOS issues.

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2
Q

Which buttons do you press to start iOS sysdiagnose?

A

Both volume buttons and the side or top button

You press and hold both volume buttons and the side or top button for 1 to 1.5 seconds to start iOS sysdiagnose.

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3
Q

Where are sysdiagnose log files located on iPhone?

A

Settings > Privacy > Analytics & Improvements > Analytics Data

Sysdiagnose log files are located in Settings > Privacy > Analytics & Improvements > Analytics Data on iPhone or iPad.

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Apple Cert Training (30 decks)

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