Restoring iPhone or iPad to Factory Settings

Question 1

Which of the following should you turn off before you restore iPhone to factory settings?

Answer 1

Find My

You should you turn off Find My on iPhone before you perform a restore.

Question 2

Where on iPhone or iPad can you find the Erase All Content and Settings option?

Answer 2

Settings > General > Transfer or Reset

Settings > General > Transfer or Reset is where you find the Erase All Content and Settings option.

Question 3

Where in Apple Configurator can you choose to restore a device to factory settings?

Answer 3

Actions > Restore

Actions > Restore is where you restore a device to factory settings. Additionally, you can choose Actions > Advanced > Erase All Content and Settings to retain the current iOS version.

Question 4

What happens if Find My is still turned on when you try to restore iPhone or iPad using a Mac?

Answer 4

The restore attempt can’t continue.

If Find My is turned on, you must turn it off on your device and try again.