User-centered design

Question 1

True or False: User-centered design (UCD) is an iterative process that puts people at the center of the design of products, services, and environments.

Answer 1

True

Question 2

What are the four phases of user-centered design (UCD)? A. Understand context of use, Identify requirements, Design solution, Evaluate B. Plan, Design, Develop, Test C. Research, Prototype, Implement, Review D. Conceptualize, Develop, Test, Launch

Answer 2

A. Understand context of use, Identify requirements, Design solution, Evaluate

Question 3

True or False: Cognitive load refers to the effort needed to think.

Answer 3

True

Question 4

Which guidelines should websites and other information communication technology follow to ensure accessibility? A. ISO 21542 B. Web Content Accessibility Guidelines (WCAG) C. ADA Standards D. Section 508

Answer 4

B. Web Content Accessibility Guidelines (WCAG)

Question 5

True or False: For built environments, follow ISO 21542 to ensure accessibility.

Answer 5

True

Question 6

Which of the following focuses on ease of use? A. Accessibility B. Usability C. User experience D. Cognitive load

Answer 6

B. Usability

Question 7

True or False: Good usability reduces cognitive load.

Answer 7

True

Question 8

Which of the following focuses on the entire journey a person has with a product? A. Usability B. User experience (UX) C. Accessibility D. Cognitive load

Answer 8

B. User experience (UX)

Question 9

True or False: Usability focuses on making products easy to use, while accessibility focuses on making products usable by people with disabilities.

Answer 9

True

Question 10

True of False: Products, services, and environments should be designed for people with disabilities.

Answer 10

True

Question 11

What is user experience (UX) concerned with? A. The interface design B. The entire journey a person has with a product C. The technical specifications D. The marketing strategy

Answer 11

B. The entire journey a person has with a product

Question 12

Which of the following focuses on creating a highly usable product that enables the user to achieve their goals quickly, with minimum fuss or frustration and without error? A. Accessibility B. Usability C. User experience D. Cognitive load

Answer 12

B. Usability

Question 13

True or False: Navigation components that occur in a consistent order on each page help people predict where they will find them.

Answer 13

True

Question 14

Which factors of consistent navigation make a website more usable and accessible? A. Improves efficiency for assistive technology users B. Reduces server load C. Increases visual appeal D. Enhances security

Answer 14

A. Improves efficiency for assistive technology users