User Case Analysis Flashcards
1
Q
What is the first step of user case analysis
A
Identify characteristics of target population (can change based on type of user)
2
Q
What are the four main techniques for user analysis
Which is the best
A
Questionnaire, focus groups, interviews, OBSERVATION
3
Q
What are a couple of obstacles for user case analysis
A
Devs are isolated from users, tech support and marketing shield users from developers.
4
Q
What is the basic point of task analysis
A
Start work on a goal and decompose that goal into different smaller ones.
