useful phrases

Question 1

starting a letter

Answer 1

 Thank you for your letter of 10 September, in which you…
 I am writing to you about your offer for…
 With reference to our meeting, I would like to …
 Further to our meeting, we would like to …

Question 2

good news

Answer 2

We are pleased to inform you that we …
 We are pleased to announce our new product.
 It is our pleasure to invite you to our conference.
 You will be pleased to learn that…
 I am delighted to inform you that…

Question 3

bad news

Answer 3

Bad news
 We regret to inform you that your order has been delayed.
 I am sorry to inform you that we cannot accept your offer.
 I am afraid that we are unable to supply the books you ordered.
 Unfortunately we cannot / we are unable to…
 After careful consideration we have decided (not) to…

Question 4

Arrangements

Answer 4

 Please let me know if Monday suits you.

 Please let me know if Wednesday at 12.00 would be convenient

Question 5

final comments

Answer 5

 We look forward to hearing from you.
 We are looking forward to meeting you.
 Thank you in advance for your help