Usability Goals

Question 1

Usability Goals

Answer 1

Addresses the issue of meeting a specific usability criteria

Question 2

User Experience Goal

Answer 2

Concerned with the quality of the user’s experience with the system

Question 3

Common Usability Goals (6)

Answer 3

Effectiveness
Efficiency
Safety
Utility
Learnability
Memorability

Question 4

Usability Criteria

Answer 4

Something that can be measured to determine if the goal is being met

Question 5

Importance of Defining Usability Goals

Answer 5

Without explicit consideration, may get glossed over
Need to figure out tradeoffs
How will you measure it?

Question 6

Efficiency

Answer 6

Is the user saving time/being productive with the system?

Question 7

Safety

Answer 7

Does the system prevent users from making/recovering from serious errors? Does it jeopardize the well-being of the user or others?

Question 8

Utility

Answer 8

Does it provide sufficient functionality for users to carry out tasks as naturally as possible? (range of tasks)

Question 9

Effectiveness

Answer 9

Is the system doing what it is supposed to do?

Question 10

Learnability

Answer 10

Can primary (core) and secondary tasks be learned quickly and easily?

Question 11

Memorability

Answer 11

Will users remember all the steps to carrying out a task?

Question 12

User Experience Goals

Answer 12

Build systems that are more usable
Enhance user’s experience
User experience goals relate to how the user FEELS using the system