URS

Question 1

What were missed in the Chola Flexi Super Topup URS?

Answer 1

1) Tags for Ported Insurance Company and First Commencement Date were added to existing services for super topup. These were CM based on the Whether Ported tag. However the Whether Ported Tag and other portability tags itself were missing in the existing web services. These were available in the product but not in the web services.

2) Super topup was available in portals. Product Type was included in Super topup as a mandatory field. This field was not included in portals. Hence default value for portals for product type had to be mentioned in the URS.

3) Data correction on existing policies for the mandatory tag Product Type introduced in Super topup.

Question 2

What are the Excel uploads enabled in SFSP LT Dwelling Group?

Answer 2

Proposal save Excel upload.
Payment tagging Excel upload.
Endorsement Excel upload.

Question 3

On what premium is NCB computed on?

Answer 3

NCB is computed on OD premium. If there are other discounts applicable, like, Long Term Discount or Discount in Lieu of Intermediation, then, NCB will be computed on the OD Premiums less the applicable discounts. (As per URS Long Term to be enabled for Roll Over Cases in 2W).

Question 4

What is the logic required with respect to renewal policy RSD for health product renewals through web service?

Answer 4

1) Renewal policy RSD tag is mandatory.
2) Renewal policy RSD should be on or after expiring policy’s RED+1.
3) Renewal policy RSD should not be later than expiring policy’s RED+30.
4) system should validate date of payment with renewal policy RSD. DATE of payment should be on or before the renewal policy RSD.
5) If RSD is not sent, system should not consider the system date as the renewal policy RSD.

Question 5

How is premium calculated in flexi max protect?

Answer 5

It is based on 1) Plan 2) Survival Period option selected- nil or 30 days 3) policy tenure - 1, 2 or 3 years, and 4) customer age.

Question 6

What are the plan tariffs applicable for Chola Credit Linked Group Health?

Answer 6

1) Cover - Relationship
2) Cover SI Relationship
3) Age - Max Entry Age, Max Renewal Age and Min Entry Age
4) Premium - Tenure
5) L/D (Waiver Tariff)
6) Policy Type
7) HDC Tariff
8) Pre Hospitalization
9) Post Hospitalization
10) Domiciliary (%)
11) Outpatient (%)
12) Co-payment (%)
13) PED co-payment waiver (%)
14) Room rent (%)
15) ICU (%)

Question 7

What are the tags required for policy generation if the payment mode is cheque or DD?

Answer 7

Instrument number
Amount
Instrument date
Bank name
Branch name
Instrument mode - missed
Instrument type - missed

Question 8

What are the tags required for policy generation if the payment mode is BT?

Answer 8

1) BT Advice Number
2) Bank name
3) Branch name
4) Amount
5) Payer type - Intermediary or Customer
6) Transaction date

Question 9

What are the tags required for policy generation if the payment mode is cash?

Answer 9

Denomination count
Amount

Question 10

What are the tags required for policy generation if the payment mode is paytm?

Answer 10

Reference number sent in the PG ID tag.
Amount
House bank code sent through Bank Name tag.

Question 11

What are the fields related to debit mandate?

Answer 11

Bank Name
Account Number
IFSC Code
MICR Code
Account holder Name
Type of Account
Debit Period From
Debit period To
Debit Type
Until Cancelled