Unknowns

Question 1

Self Service BI tools: Advantages

Answer 1

No Expert knowledge required
Cheap to get
Staff can work autonomously (limited IT involvement)
Highly customisable

Question 2

Self Service BI tools: Disadvantages

Answer 2

Data management by end user is expensive.
Performance
Security
Lack of data governance.

Question 3

Report Types:

Answer 3

Metric Management (KPI or SLA)
Balanced Scorecard
Dashboard

Question 4

Closed Loop Process

Answer 4

Strategy
Plan
Monitor and analyse
Act/adjust

Kinda like

Where are we