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business > unit 7 recruitment > Flashcards

unit 7 recruitment Flashcards

1
Q

what is “recruitment”?

A

the process from identifying that the business needs to employ someone up to the point at which applicants have arrived at the business

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2
Q

what is meant by “employee selection”?

A

the process of evaluating candidates for a specific job and selecting an individual for employment based on the needs of the organization

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3
Q

what are the jobs of the Human Resources Department?

A

-recruitment and selection
-training programmes
-health and safety
-redundancy and dismissals
-wages and salaries
-industrial relations
-relationship with workers

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4
Q

in which opportunities does the recruitment process start?

A

-an employee leaves
-a new business is starting up and needs employees
-a business is successful and wants to expand

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5
Q

which are the steps of the recruitment process?

A
  1. a vacancy arises
  2. job analysis is carried out
  3. job description
  4. job specification
  5. job advertisement
  6. application forms and short listing
  7. interviews and selection
  8. vacancy filled
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6
Q

define job analysis

A

a job analysis identifies and records the responsibilities and tasks relating to a job

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7
Q

define job description

A

a job description outlines the responsibilities and duties to be carried out by someone employed to do a specific job

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8
Q

what are the functions of a job description?

A

it lets the applicant know exactly what the job entails and allows a job specification to be drawn up. Once somebody has been employed it can show whether this person is carrying out the job effectively

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9
Q

what does the job description contain essentially?

A

-job title
-department
-responsible to
-responsible for
-main purpose of the job
-main duties
-occasional duties

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10
Q

define job specification

A

a job specification is a document which outlines the requirements, qualifications, expertise, physical characteristics, etc. for a specific job

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11
Q

what does a job specification contain?

A

-job title
-department
-details of the job
-skills
-qualifications
-physical fitness
-experience
-personal characteristics

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12
Q

which are the two ways to advertise a vacancy?

A

internally and externally

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13
Q

what is meant by “internal recruitment”?

A

is when a vacancy is filled by someone who is an existing employee of the business

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14
Q

what is meant by “external recruitment”?

A

is when a vacancy is filled by someone who is not an existing employee and will be new to the business

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15
Q

what are the advantages of internal recruitment?

A

-the owner/manager already know the worker and how they work
-cheaper
-the worker has already earned the trust of their superiors
-the worker already knows how the company works
-it motivates other workers (competition)

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16
Q

what are the disadvantages of internal recruitment?

A

-no new ideas or experience come into the business
-may cause conflicts/jealousy among workers

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17
Q

what are the advantages of external recruitment?

A

-new ideas and people are brought into the business

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18
Q

what are the disadvantages of external recruitment?

A

-more expensive
-the process takes longer
-it is a higher risk as the new worker is a complete stranger

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19
Q

how can you advertise a vacancy internally?

A

through meetings, emails and posters in common rooms

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20
Q

how can you advertise a vacancy externally?

A

through a newspaper or a magazine, or online

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21
Q

what is a job advertisement?

A

what is put out to recruit externally

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22
Q

what should a job advertisement include?

A

-job position
-requirements
-timetable
-place/location
-contact details
-how to apply for the job

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23
Q

which are the ways a person can apply for a job?

A

either through a CV/Résumé or through a letter of application

24
Q

a CV/Résumé is divided into 3 parts, what should each one include?

A
  1. personal information
  2. education
  3. work experience
25
Q

what are the characteristics of a CV/Résumé?

A

it should be short, neat and typed by a computer

26
Q

what are characteristics of a letter of application?

A

it should be handwritten, and say why you want the job and why you are suitable for it

27
Q

what is a “short list”?

A

the business chooses around 5 CVs and calls for an interview

28
Q

what is the job interview for?

A

to see who you are by the way you answer and your body language

29
Q

which tests are carried out after the interview to applicants?

A

a skill test, an aptitude test, a personality test and a situational test

30
Q

what is the aptitude test for?

A

to see the applicant’s potential

31
Q

what does the personality test include?

A

a drawing and a card with an ink stain

32
Q

which tests are carried out by psychologists?

A

the skill test, the aptitude test and the personality test

33
Q

what is a situational test?

A

the applicants are put all together in a glass room and made to solve a problem written in a card. it is only for high job positions

34
Q

which are the final tests that need to be passed to get the job?

A

a medical checkout and having no criminal record

35
Q

what should a CV include?

A

personal information (full name, phone number, email address, house address, date of birth, marital state, picture -optional-); education; work experience
optional: referees and skills

36
Q

what are “referees”?

A

referees are people who your future bosses can call to check you were a good employee

37
Q

what happens if you get chosen? what if you don’t?

A

if you get chosen you will receive a phone call and if not you may or not be called, depending on the country or business

38
Q

what are the three types of training?

A

induction training ; on-the-job training ; off-the-job training

39
Q

what is induction training? describe it

A

it is training for somebody who enters the business. it shows the new worker how everything works, who are your bosses, the timetable, place of work, etc,

40
Q

what is on-the-job training?

A

it occurs when the worker is being trained while working. they are taught by a senior co-worker

41
Q

what are the advantages of on-the-job training?

A

-free of charge
-the production line won’t stop

42
Q

what are the disadvantages of on-the-job training?

A

-the senior worker may pass on vicies to the new one
-the senior worker will produce less

43
Q

what is off-the-job training?

A

the worker is sent somewhere else, which is not the business, to be trained on a specific topic

44
Q

what are the advantages of off-the-job training?

A

-there’s a wide variety of skills avaliable for learning
-makes worker more versatile

45
Q

what is training in a business for?

A

to learn new or improve certain skills, reduce accidents and be able to multitask

46
Q

what are the disadvantages of off-the-job training?

A

-expensive
-the worker won’t be at the office

47
Q

what is meant by “work force planning”?

A

it is to plan the staff that will be needed the following year and it’s done by the Human Resources Department

48
Q

what is looked at when it comes to work force planning?

A

-who is going to retire
-who can be promoted
-who wants to be promoted
-the dismissed workers

49
Q

what is the difference between part-time employment and full-time employment?

A

Part-time employment is often considered to be between 1 to 30-35 hours a week while full-time employment is 35 hours or more per week.

50
Q

define dismissal

A

dismissal is when employment is ended against the will of the employee, usually for not working in accordance with the employment contract

51
Q

what is paid to a dismissed worker?

A

their salary up to that time, percentage of holiday money up to that day and a percentage of SAC

52
Q

define redundancy

A

redundancy is when an employee is no longer needed and so loses their job. It is not due to any aspect of their job being unsatisfactory but because of something going on within the company

53
Q

what is paid to a worker that has been made redundant?

A

their salary, a percentage of their holidays, SAC and a compensation

54
Q

what is a compensation?

A

a kind of salaty you recieve for each year you have worked at a company

55
Q

what are the advantages of introduction training?

A

-helps the new employee settle
-means new workers are less likely to make mistakes
-may be a legal requirement to gie health and safety training

56
Q

what are the disadvantages of introduction training?

A

-time-consuming
-means wages are being paid bu no work is being done by the worker

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