unit 7 recruitment Flashcards
what is “recruitment”?
the process from identifying that the business needs to employ someone up to the point at which applicants have arrived at the business
what is meant by “employee selection”?
the process of evaluating candidates for a specific job and selecting an individual for employment based on the needs of the organization
what are the jobs of the Human Resources Department?
-recruitment and selection
-training programmes
-health and safety
-redundancy and dismissals
-wages and salaries
-industrial relations
-relationship with workers
in which opportunities does the recruitment process start?
-an employee leaves
-a new business is starting up and needs employees
-a business is successful and wants to expand
which are the steps of the recruitment process?
- a vacancy arises
- job analysis is carried out
- job description
- job specification
- job advertisement
- application forms and short listing
- interviews and selection
- vacancy filled
define job analysis
a job analysis identifies and records the responsibilities and tasks relating to a job
define job description
a job description outlines the responsibilities and duties to be carried out by someone employed to do a specific job
what are the functions of a job description?
it lets the applicant know exactly what the job entails and allows a job specification to be drawn up. Once somebody has been employed it can show whether this person is carrying out the job effectively
what does the job description contain essentially?
-job title
-department
-responsible to
-responsible for
-main purpose of the job
-main duties
-occasional duties
define job specification
a job specification is a document which outlines the requirements, qualifications, expertise, physical characteristics, etc. for a specific job
what does a job specification contain?
-job title
-department
-details of the job
-skills
-qualifications
-physical fitness
-experience
-personal characteristics
which are the two ways to advertise a vacancy?
internally and externally
what is meant by “internal recruitment”?
is when a vacancy is filled by someone who is an existing employee of the business
what is meant by “external recruitment”?
is when a vacancy is filled by someone who is not an existing employee and will be new to the business
what are the advantages of internal recruitment?
-the owner/manager already know the worker and how they work
-cheaper
-the worker has already earned the trust of their superiors
-the worker already knows how the company works
-it motivates other workers (competition)
what are the disadvantages of internal recruitment?
-no new ideas or experience come into the business
-may cause conflicts/jealousy among workers
what are the advantages of external recruitment?
-new ideas and people are brought into the business
what are the disadvantages of external recruitment?
-more expensive
-the process takes longer
-it is a higher risk as the new worker is a complete stranger
how can you advertise a vacancy internally?
through meetings, emails and posters in common rooms
how can you advertise a vacancy externally?
through a newspaper or a magazine, or online
what is a job advertisement?
what is put out to recruit externally
what should a job advertisement include?
-job position
-requirements
-timetable
-place/location
-contact details
-how to apply for the job
which are the ways a person can apply for a job?
either through a CV/Résumé or through a letter of application
a CV/Résumé is divided into 3 parts, what should each one include?
- personal information
- education
- work experience
what are the characteristics of a CV/Résumé?
it should be short, neat and typed by a computer
what are characteristics of a letter of application?
it should be handwritten, and say why you want the job and why you are suitable for it
what is a “short list”?
the business chooses around 5 CVs and calls for an interview
what is the job interview for?
to see who you are by the way you answer and your body language
which tests are carried out after the interview to applicants?
a skill test, an aptitude test, a personality test and a situational test
what is the aptitude test for?
to see the applicant’s potential
what does the personality test include?
a drawing and a card with an ink stain
which tests are carried out by psychologists?
the skill test, the aptitude test and the personality test
what is a situational test?
the applicants are put all together in a glass room and made to solve a problem written in a card. it is only for high job positions
which are the final tests that need to be passed to get the job?
a medical checkout and having no criminal record
what should a CV include?
personal information (full name, phone number, email address, house address, date of birth, marital state, picture -optional-); education; work experience
optional: referees and skills
what are “referees”?
referees are people who your future bosses can call to check you were a good employee
what happens if you get chosen? what if you don’t?
if you get chosen you will receive a phone call and if not you may or not be called, depending on the country or business
what are the three types of training?
induction training ; on-the-job training ; off-the-job training
what is induction training? describe it
it is training for somebody who enters the business. it shows the new worker how everything works, who are your bosses, the timetable, place of work, etc,
what is on-the-job training?
it occurs when the worker is being trained while working. they are taught by a senior co-worker
what are the advantages of on-the-job training?
-free of charge
-the production line won’t stop
what are the disadvantages of on-the-job training?
-the senior worker may pass on vicies to the new one
-the senior worker will produce less
what is off-the-job training?
the worker is sent somewhere else, which is not the business, to be trained on a specific topic
what are the advantages of off-the-job training?
-there’s a wide variety of skills avaliable for learning
-makes worker more versatile
what is training in a business for?
to learn new or improve certain skills, reduce accidents and be able to multitask
what are the disadvantages of off-the-job training?
-expensive
-the worker won’t be at the office
what is meant by “work force planning”?
it is to plan the staff that will be needed the following year and it’s done by the Human Resources Department
what is looked at when it comes to work force planning?
-who is going to retire
-who can be promoted
-who wants to be promoted
-the dismissed workers
what is the difference between part-time employment and full-time employment?
Part-time employment is often considered to be between 1 to 30-35 hours a week while full-time employment is 35 hours or more per week.
define dismissal
dismissal is when employment is ended against the will of the employee, usually for not working in accordance with the employment contract
what is paid to a dismissed worker?
their salary up to that time, percentage of holiday money up to that day and a percentage of SAC
define redundancy
redundancy is when an employee is no longer needed and so loses their job. It is not due to any aspect of their job being unsatisfactory but because of something going on within the company
what is paid to a worker that has been made redundant?
their salary, a percentage of their holidays, SAC and a compensation
what is a compensation?
a kind of salaty you recieve for each year you have worked at a company
what are the advantages of introduction training?
-helps the new employee settle
-means new workers are less likely to make mistakes
-may be a legal requirement to gie health and safety training
what are the disadvantages of introduction training?
-time-consuming
-means wages are being paid bu no work is being done by the worker
