Unit 7 - AF Claims Service Center Flashcards
1
Q
What was the previous version of WebAFCIMS?
A
CAMP (Computers Administrative Management Program)
2
Q
What is the mission of the AF Claims Svc Ctr (CSC)?
A
Providing Amn around the globe w/ unparalleled psnl claims svc: Fast, Friendly, and Fair
3
Q
What provides info to assist legal offices in providing correct responses to claimant’s questions?
A
Action Officer Handbook
4
Q
What 4 chapters of the CSC Action Officer Handbook should we be familiar with?
A
- Ch 4, Claims Tools f/ the Field
- Ch 5, Installation Responsibilities
- Ch 6, How to Handle Claimants
- Ch 7, Disaster Prep & Handling
