Unit 2 - Claims Processing

Question 1

Who is eligible to be a claimant?

Answer 1

• Owner of damaged property
• Injured person
• Executor of estate
• Insurer
• Other persons that are authorized by law

Question 2

What 4 things should be considered to determine how a claim is processed?

Answer 2

• Eligibility
• Status (AD, ARC, family members, ect)
• Type of Claim
• Jurisdiction

Question 3

What must you verify in order to show whether the AF is responsible f/ processing/paying a claim?

Answer 3

That AF employed tortfeasor at time of incident

Question 4

What needs to be used to determine the appropriate office that will process a claim?

Answer 4

Jurisdictional Map (on FLITE KM)

Question 5

In what 4 instances MUST a claim be transferred to JACC w/in 72 hrs of receipt?

Answer 5

• Claims greater than $25K
• Claims involving personal injury/medical malpractice
• Civil Air Patrol claims or claims involving navigable waterways
• Claimant is WG/CC, WG/CV, JA psnl, or famiy of JA psnl