Unit 7

Question 1

What are some examples of vulnerable populations?

Answer 1

chronically ill
mentally ill
young/old
LGBTQ

Question 2

What role does the health services coordinator play in assisting vulnerable populations?

Answer 2

Assists by connecting them with resources

Question 3

What is the importance of motivational interviewing?

Answer 3

Assists patient to identify goals and self motivated to achieve goals

Question 4

What is the importance of active listening?

Answer 4

You actually hear what the individual is stating

Question 5

What is the screening, brief intervention, and referral to treatment (SBIRT) approach?

Answer 5

For substance abuse

Question 6

What is the solution-focused approach?

Answer 6

Focus on the solution

Question 7

What is the benefit of a task analysis?

Answer 7

Tasks required to meet goal

Question 8

What are the 10 strategies for motivational interviewing?

Answer 8

Prompt change talk
Pros Cons
Positive Negatives
Ask for more details
Ask about a time before
Ask what may happen
Ask about extreme outcomes
Clearly measure
Main health goals
Reframe

Question 9

What are the benefits of personal health records?

Answer 9

Easy access for providers and patient

Question 10

How can a service coordinator use telehealth to provide support to clients or their family members?

Answer 10

Rural areas, schedules, transportation issues etc