UNIT 6: ANGER Flashcards
1
Q
5 ways to express anger
A
- stuff it
- hide it
- triangulate (angry at another)
- vent it
- express assertively
2
Q
breaking the chain of defensiveness
A
shift from wanting to defend to wanting to understand!!!
3
Q
Phases of anger
A
- trigger phase
- escalation phase
- crisis phase
- recovery phase
- post-crisis phase