unit 6

Question 1

what is the purpose of Human Resource Management?

Answer 1

to ensure that a business achieves the maximum benefit from its employees at the minimum cost

Question 2

what does the HR department need to ensure for a business?

Answer 2

that the business has the right number of employees with the right skills, qualifications and qualities

Question 3

what are the 6 HR objectives?

Answer 3

employee engagement
talent development
training
diversity
alignment of employer and employee values
number, skills and location of employees

Question 4

number of employees

Answer 4

needs to anticipate the future size of the workforce - if organisation is expanding they’ll need more workers, if its contracting they won’t need as many

Question 5

skill of employees

Answer 5

what skill-level the workforce needs, whether staff should be employed full or part time - if requirements of the business change HR can decide whether to train current staff or recruit new workers

Question 6

location of employees

Answer 6

work with managers to decide where employees are needed if a business has several sites or branches
and which depratments within a business require specific staff

Question 7

diversity

Answer 7

diversity must be considered in all positions of the business from floor staff to directors
workforce that is diverse in age, gender and race will have a wide variety of skills, ideas and experiences

Question 8

talent and development

Answer 8

HR makes sure they focus on the most talented employees reaching full potential
this can be achieved through extra training and fast-tracking schemes

Question 9

training

Answer 9

HR invests in training so workers can improve their productivity

Question 10

employee engagement

Answer 10

opportunities for career progression, employees work better and are more engaged if they have something to aim for, like a promotion or taking on extra responsiblity

Question 11

alignment of employer and employee values

Answer 11

employer/employee relations are based upon good communication
HR listens and responds to employee concerns
employer/employee relationships work best when the values of the employee align with the values of the employer

Question 12

value of good employer-employee relations

Answer 12

improving relationships between employees and management can reduce absenteeism and labour turnover
if employees feel engaged, they’re more likely to be loyal to the business

Question 13

disadvantages of not improving employer employee relations

Answer 13

breakdown in relations can lead to decreased productivity, low morale and even strike action