Unit 5 Test

Question 1

Why do businesses often use spreadsheet software programs?
a. review personnel records
b. to analyze their operating expenses
c. review advertising plans
d. review technical reports

Answer 1

b. to analyze their operating expense

Question 2

Natalie is a research associate for a marketing-research firm who spends a lot of her time on the Internet obtaining various types of business information. Natalie can save time and easily return to websites that she frequently visits by using the __________ tool on her Internet browser.

a. highlighting
b. sorting
c. bookmarking
d. Classifying

Answer 2

c. bookmarking

Question 3

What is technology that links employees who work in different locations and allows them to access the same business information?
a. line
b. structure
c. modem
d. network

Answer 3

d. network

Question 4

What are Microsoft Windows, Linux, and Mac OS X are examples of?
a. Internet providers
b. operating systems
c. computers
d. anti-virus software

Answer 4

b. operating systems

Question 5

The scope of the Internet can be described as
a. worldwide.
b. secure.
c. proprietary.
d. regional.

Answer 5

a. worldwide

Question 6

When writing email messages, employees should remember that emails
a. are formal correspondence.
b. can be forwarded to others.
c. are private conversations.
d. take a long time to prepare.

Answer 6

b. can be forwarded to others

Question 7

If Joe wants to respond to an email message that he received from Natalie, he should first click on the __________ key.
a. forward
b. reply
c. import
d. send

Answer 7

b. reply

Question 8

Patrick emails a newsletter attachment to 255 of his clients once a month. How can Patrick reduce the need to enter each client’s individual email address in the email message header every time he sends out the newsletter?
a. Flag the message
b. Create a distribution list
c. Use the copy/paste application
d. Delete old contact information

Answer 8

b. creates a distribution list

Question 9

Internet Explorer is an example of __________ software.
a. bookmark
b. computer server
c. cookie
d. browser

Answer 9

d. browser

Question 10

Which of the following types of software programs would an employee use to prepare a form letter informing the company’s clients of a change in product pricing?
a. Presentation
b. Database
c. Spreadsheet
d. Word processing

Answer 10

d. word processing

Question 11

Which of the following is the primary computer-system tool used to input data?
a. Printer
b. Hardware
c. Software
d. Keyboard

Answer 11

d. keyboard

Question 12

Which of the following is one way that businesses use database software programs?
a. To track operating expenses
b. To design company stationery
c. To prepare annual reports
d. To maintain customer lists

Answer 12

d. to maintain customer lists

Question 13

One reason why businesses develop and use information systems is to help with the
a. new recruitment system.
b. public relations effort.
c. decision-making process.
d. internal communication plan.

Answer 13

c. decision making process

Question 14

What type of software stores information about customers?
a. Intranet
b. Presentation
c. Word processing
d. Database

Answer 14

d. database

Question 15

Which of the following is an example of a business using technology to improve the efficiency of its salespeople?
a. Installing video catalogs
b. Providing laptop computers
c. Accepting debit transactions
d. Providing ATM machines

Answer 15

b. providing laptop computers

Question 16

An automobile manufacturer is considering adding a sport utility vehicle to its product line. What technology would allow the company to experiment with different styles, features, and sizes of the new product without investing large amounts of money or time?
a. Computer-aided design
b. Computer-assisted manufacturing
c. Artificial intelligence
d. Data processing

Answer 16

a. computer aided design

Question 17

Which of the following is a way in which technology has changed the way businesses operate?
a. Productivity has decreased, and costs have increased.
b. The nature of marketing has remained relatively the same.
c. Employees are sometimes able to telecommute.
d. Entering new and foreign markets has become more complex.

Answer 17

c. Employees are sometimes able to telecommmute

Question 18

Which of the following is a way in which technology has changed the way businesses operate?
a. Productivity has decreased, and costs have increased.
b. The nature of marketing has remained relatively the same.
c. Employees are sometimes able to telecommute.
d. Entering new and foreign markets has become more complex.

Answer 18

c. Employees are sometimes able to telecommute

Question 19

Which of the following is not considered a technological innovation?
a. The weather
b. The Internet
c. The cell phone
d. The wheel

Answer 19

a. the weather

Question 20

What is it when computers direct robots and other machines to do specific tasks in a technology?
a. computer-aided manufacturing.
b. Internet telephony.
c. virtual training.
d. computer-aided design.

Answer 20

a. computer aided manufacturing