Unit 4 Topic 2: Transformation of a business Flashcards
Describe business facts and characteristics relating to a business renewal, including the internal
operating and macro environmental factors influencing the need for change
Business renewal:
Internal:
Operating:
Macro:
Explain change management
Explain drivers of change, including corporate culture, management styles, organisational structures,
competition and legislative compliance
Explain force field analysis
Explain performance management
Explain the theories and models of change management (Lewin)
Explain the theories and models of change management (Kotter)
Explain leadership and management strategies for overcoming resistance to change
Low risk:
Communication, participation, negotiation
High risk:
Manipulation and threat
Explain the role of consultants and professional services assisting management for a business in the post-maturity stage
Explain performance management when transforming a business, including outcomes of redundancy,
retraining and development in renewal
Explain the relationship between
change management theories, including Lewin, Kotter, and business transformation
Explain the relationship between force field analysis and change management
Explain the relationship between the strategies for overcoming resistance to change and human resources management
Explain the relationship between drivers of change and transformation or renewal
Explain the relationship between strategic planning and vision for change management
Explain the interrelationships between performance management, change management and business
transformation
Select data and information relating to
the stakeholders of a business in the post-maturity stage to analyse power interest (power interest
grid)
Select data and information relating to a business in the post-maturity stage to analyse pressures for or against change (force field analysis)
