Unit 4 - The Management of People Flashcards
what is internal recruitment?
looks for suitable candidates from existing employees. People can either move departments or get a promotion.
advantages of internal recruitment?
- Person’s skills, personality etc is already known to the business
- Cheaper as don’t have to advertise externally/run testing
- Motivates staff to try and progress
- Money spent training staff isn’t wasted
disadvantages of internal recruitment?
- Demotivate existing employees who don’t get the job.
- Loss of new ideas/ new solutions to problems
- If an existing employee with the correct skills/ability for the job isn’t available, the position will remain unfilled.
- Conflict may arise between competing employees.
- Creates another vacancy within the organisation.
what is external recruitment?
looks for suitable candidates outside the organisation. In the press, job centres, websites.
advantages of external recruitment?
- Wider pool of candidates to choose from
- New skills and ideas can be brought into organisation
- Save on training costs as they will be trained previously
- ‘Head hunt’ top performers
disadvantages of external recruitment?
- Expensive to advertise
- Time consuming selection process may be required
- Wrong person could be chosen as they are unknown
what are the six steps of the recruitment process?
- Identify Job Vacancy- see where within the business there is a role that needs filled
- Prepare Job Analysis- look at what the job entails, the type of applicant wanted
- Prepare job description- Outlines what the job entails-includes duties/responsibilities, title, pay, hours
- Prepare Person Specification- outlines the type of person ideally for the job-Skills and Qualities, experience (Essential/Desirable)
- Advertise Job- Letting people know the post exists so they will apply e.g. Intranet, notice boards, websites, job centres, newspapers
- Send out Applications/Request CVs- so applicants can provide their information to be considered for the job
what are the advantages of training staff?
- Improves quality of products/services as skills improve.
- Motivates staff- more confident in their job because organisation is interested in their development.
- Reduce number of accidents as staff are more aware of procedures.
- Can attract high quality staff.
- Improve image/reputation
what are the disadvantages of training staff?
- Costly to pay for outside training centres or college fees.
- Lost production time.
- Staff may leave after training, so money invested in them is wasted.
what are the three main types of training carried out in the workplace?
induction, on-the-job and off-the-job.
what is induction training?
when new staff are introduced to the organisation and health & safety requirements
what are the advantages of induction?
staff becoming familiar within the organisation quickly and important health and safety training is covered.
what are the disadvantages of induction?
prevents staff from starting work immediately and existing staff run training so production time can be lost, leading to reduced output.
what is on the job training?
training that is undertaken in your place of work
what are some different types of on the job training?
- Coaching
- Role play
- Job rotation
- Shadowing
- Demonstration
advantages of on the job training?
- Training is specific to the company’s needs
- Work is not interrupted by staff attending training courses out with the office
- May be cheaper as internal training does not need to be paid for
- Employees will feel more at ease
disadvantages of on the job training?
- May pick up bad habits from other workers
- Quality of training may not be as good
- Concentration may be poor due to work interruptions
what is off the job training?
training that is undertaken outside the place of work. This training can take place at many locations such as colleges or training centres.
what are the advantages of off the job training?
- Higher quality training usually delivered by experts
* Higher levels of concentration as less interruptions
what are the disadvantages of off the job training?
- Employees may learn skills that are not relevant to the business
- Cost of external training courses may be high
- Productivity decreases due to time being spent away from the place of work
what are the different methods of training staff?
- apprenticeships
- graduate training schemes
- corporate training schemes
- work-based qualifications
- continuing professional development
- visual learning environment
what is an apprenticeship?
a method of paid on-the-job training that combines learning practical skills with theoretical knowledge. Formal qualifications are gained while working and learning on-the job combined with days at college as required.
what are the benefits of apprenticeships?
- Professional qualifications can be gained
- Training is specifically tailored to suit the firms needs and job role
- Less costly as training takes place while performing the job
what are the costs of apprenticeships?
- Involves a high degree of supervision from experienced staff members which can be time consuming
- Apprentices may make mistakes while they are training which may harm the reputation of the company
- Apprentices are paid a wage while they are training
- No guarantee of job security once apprenticeship is completed