Unit 4 - People Flashcards

1
Q

What is the role of the HR department?

A
  • deals with any issue relating to the management of staff.
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2
Q

state the stages mod the recruitment process

A
  • identify job vacancy
  • Carry out a job analysis
  • prepare job description
  • prepare a person specification
  • advertise the job
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3
Q

identify the 2 types of recruitment

A
  • internal

- external

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4
Q

what are some advantages of internal recruitment?

A
  • It is cheap

- promotion oppertunities motivate employees

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5
Q

what are some disadvantages of internal recruitment?

A
  • No new ideas and skills added to the organisation.

- A limited pool of candidates to choose from.

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6
Q

identify some advantages of external recruitment

A
  • A wider pool of candidates is available

- New skills and ideas are brought to the organisation

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7
Q

state some disadvantages of external recruitment

A
  • a large pool of candidates will take time to choose from

- Staff will be de-motivated as there is no internal promotion

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8
Q

identify the stages of the selection process

A
  • application forms/CV’s
  • shortlist
  • interviews
  • testing
  • references
  • appointment
  • contract of employment
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9
Q

what are the three types of training methods?

A
  • induction training
  • on the job training
  • off the job training
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10
Q

state some advantages of induction training?

A
  • Employees become familiar with the business and their job role quicker
  • The employee will feel part of the business from day one.
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11
Q

what are some of the costs of induction training?

A
  • Could be overwhelming for the new employee

- Time consuming

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12
Q

what is on the job training?

A
  • training that takes place within the workplace
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13
Q

what is off the job training?

A
  • training that happens outside the workplace
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14
Q

Salary

A
  • Paying a fixed amount of money per year in 12 equal instalments
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15
Q

Time rate

A
  • Paying per hour worked. The more hours worked, the more pay is received.
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16
Q

Overtime

A
  • Working over the minimum number of hours required per week
17
Q

Piece rate

A
  • An amount of money for each item produced in addition to a low time rate or salary
18
Q

Bonus

A
  • Receiving an additional payment on top of a salary or time rate.
19
Q

Commission

A
  • A percentage of money paid based on the value of sales a person makes.
20
Q

what is the role of a trade union?

A
  • A trade union is an organisation that represents a group of employees
21
Q

what is industrial action?

A
  • when workers are unhappy with their employment terms and conditions
22
Q

state the 5 types of industrial action

A
  • sit in
  • go slow
  • strike
  • work to rule
  • overtime ban