Unit 4: Outcome 1

Question 1

Primary function

Answer 1

The main or most important purpose of a product

Question 2

Secondary function

Answer 2

Functions that add to or enhance the primary function

Question 3

Product attributes/ factors

Answer 3

Function, user friendliness, safety, cost/value, aesthetics, ergonomics, environmental social and economic and quality

Question 4

Attributes

Function

Answer 4

Products have a primary and secondary function

Question 5

Attributes

User friendliness

Answer 5

When a product doesn’t require instructions for its most basic functions

Question 6

Attributes

Ergonomics

Answer 6

Related to function and how well a products many functions are suited to its use by the human body

Question 7

Attributes

Safety

Answer 7

Relates to the way the product is used and how it performs its function

Question 8

Attributes

Cost/value

Answer 8

There is a balance between the quality of a product and the cost

Question 9

Attributes

Aesthetics

Answer 9

Related to the physical appearance of an object

Question 10

Attributes

Environmental, social and economic

Answer 10

The SEE impact of a product may affect the value to a potential consumer or user

Question 11

Attributes

Quality

Answer 11

Relates to how well and how long the product can satisfy the needs and wants of the user in terms of function and aesthetics

Question 12

Value

Answer 12

Some customers sacrifice quality for a cheaper price if they think they’re getting value.
Others pay full price for high quality and long use

Question 13

Quality in a product depends on…

Answer 13

• the durability and reliability of a product.
• the expected life of a product
• the quality of the components used

Question 14

Prioritising product attributes

Answer 14

User, manufacturer and designer

Priorities change

Question 15

Prioritising product attributes

User, manufacturer and designer

Answer 15

The prioritising of attributes change depending on who you are

Question 16

Prioritising product attributes

Priorities change

Answer 16

The importance of a products attributes, or features may change depending on how old a product is

Question 17

Benefits of comparing

Designer

Answer 17

Get ideas and inspiration off other products and make them better

Question 18

Benefits of comparing

Manufacturer

Answer 18

Look at competitors costs and quality

Question 19

Benefits of comparing

User

Answer 19

Find the cheapest and best product

Question 20

Expert appraisal

Answer 20

Qualitative

Trials and destruction testing and certification

Question 21

Expert appraisal

Trials and destruction testing

Answer 21

Manufacturers carry out testing on their products to check that their products reach their quality requirements and Australian and international standards

Question 22

Expert appraisal

Certification

Answer 22

International and Australian standards are used to test and determine whether products perform In the way we expect them too

Question 23

Product priorities change

Products that are new

Answer 23

The user values products that perform and function at a higher level than alternatives, have unique aesthetic features and are innovative

Question 24

Product priorities change

Products that have been around for a while

Answer 24

As a product becomes more established, users expect it to be reliable and function well, have a safe appearance and be of reasonable value

Question 25

Product priorities change | Older products

Answer 25

When a product has been on the market for a long time, users expect it to cost less then the alternatives, function reliably and have a more conservative appearance

Question 26

How designers prioritise

Answer 26

It's the designers role to recognise the different priorities of the consumer and manufacturer, and seek balance to satisfy both

Question 27

Criteria questions

Answer 27

Products are tested and compared with similar products using different methods such as - visual checking - research - questionnaires

Question 28

Decision matrix

Answer 28

A decision making tool that rates options when comparing them for a situation

Question 29

Decision matrix set up

Answer 29

Criteria, importance (weighting), rating, reasons of rating

Question 30

Consequences of poor quality

Answer 30

- Increase in waste products as products are replaced more frequently. - customer frustration and loss of brand loyalty - possible danger to users - loss of company reputation - an increase in cost for the manufacturer if required to replace

Question 31

Qualitative

Answer 31

Information about experiences or stories, from individuals or small groups. Provides complex data that is hard to classify but provides a detailed picture

Question 32

Qualitative examples

Answer 32

Market research, use trials and testing and expert appraisal

Question 33

Quantitative

Answer 33

Numerical information sourced from a large number of people. Simple data that is easy to classify

Question 34

Quantitative examples

Answer 34

Comparing specifications, sales and returns and user trials and testing

Question 35

LCA

Answer 35

Life cycle assessment

Question 36

Life cycle assessment

Answer 36

The examination of a product from the sourcing and processing of the raw material, through manufacture, distribution, use and disposal

Question 37

LCA stages

Answer 37

Material sourcing and processing, product manufacture, transport, product use, product disposal

Question 38

LCA | material sourcing and processing

Answer 38

Growing and harvesting plant materials and cleaning, spinning and creating fabric

Question 39

LCA | Product manufacture

Answer 39

Making the product

Question 40

LCA | Transport

Answer 40

From their source to where they're processes, distribution centres and retailing locations, where they are disposed

Question 41

LCA | Product use

Answer 41

Use by consumers

Question 42

LCA | Product disposal

Answer 42

Can it be recycles or does it contribute to landfill??