Unit 4- Employee Relations

Question 1

Awards

Answer 1

Industry specific documents that outline the minimum wages and conditions for occupations.

Question 2

Better off overall test (BOOT)

Answer 2

An assessment of new agreements to ensure that workers are not worse off under their enterprise agreement than they would’ve been under their previous agreement

Question 3

Centralised system

Answer 3

Determination of wages and conditions of work was conducted by the government (pre 90’s)

Question 4

Industrial action

Answer 4

The situation in which workers, often in conjunction with their unions, take action such as going on strike in response to failed negotiations in the enterprise bargaining process

Question 5

Decentralised system

Answer 5

Decisions regarding wages and conditions of work are Made at the enterprise or workplace level

Question 6

Enterprise bargaining

Answer 6

The process of negotiating regarding wages and conditions of work at separate workplaces, ultimately resulting in the formation of enterprise agreements

Question 7

Collective agreement

Answer 7

Made between employer and group of employees who will be covered by the agreement.
Can appoint a bargaining agent

Question 8

Union collective agreement

Answer 8

Made between employer and a union that represents employees.
The union negotiate on behalf of employees.

Question 9

Skills needed to negotiate new enterprise agreements

Answer 9

Negotiation
Communication
Problem-solving

Question 10

Skills needed when implementing agreements

Answer 10

Time management
Communication
Delegation

Question 11

Skills needed during an industrial dispute

Answer 11

Problem-solving 
Communication 
Negotiation
Stress management 
Emotional intelligence

Question 12

Employee relations

Answer 12

The interplay between the workers (or trade unions) and employers (or their reps) about working conditions, including pay rates.