Unit 4 AOS 2 - Implementing Change Flashcards
The importance of leadership in change management
Leadership in change management is the ability to positively influence and motivate
employees towards achieving business objectives during transformation.
Staff training
Staff training is a business equipping employees with the knowledge and skills required to perform work tasks.
Staff motivation
Staff motivation is managers implementing strategies that seek to drive employees to work towards the achievement of business objectives.
Change in management styles or skills
A change in management styles or skills is managers altering their way of directing
and interacting with staff.
Increased investment in technology
Increased investment in technology is the implementation of automated and computerised processes for production and operations.
Improving quality in production
Improving quality in production is the implementation of processes that increase the perceived value of a product or service.
Initiating lean production techniques
Initiating lean production techniques (or lean management) is adopting approaches that reduce waste in production while increasing the value of goods to the customer.
Cost cutting
Cost-cutting is the process of reducing business expenses.
Redeployment of resources
Redeployment of resources is the reallocation of natural, labour and capital materials to different areas of the business to improve their effectiveness and productivity.
New locations
A business can build new business opportunities by opening new branches or outlets in new locations
Differentiation
A business can gain new business opportunities domestically by differentiating their products or services
Exporting
Exporting is a specific method a business can use to grow globally. Instead of opening new
overseas locations, the goods or services can be sold through local distributors and retailers.
Senges learning Organisation
A learning organisation is a business that facilitates the growth of its members and continuously transforms itself to adapt to changing environments.
Systems thinking
Systems thinking is the ability to understand the interrelationships between different areas of a business.
Mental models
Mental models is challenging the pre-existing assumptions and beliefs that people have
about a business and its practices.
Shared vision
A shared vision is an aspirational description of what a business and its members would like to achieve.
Personal Mastery
Personal mastery is encouraging individual development and learning through
business activities.
Team learning
Team learning encourages individuals to combine their strengths and abilities to
continuously grow together.
Low-risk stratergies
Low-risk strategies are gradual management approaches that encourage employees to accept and participate in a business change.
Communication as a low-risk strategy
Communication as a low-risk strategy is managers initiating open and honest two-way communication with employees so they are fully aware of the reasons, impacts and their roles in an upcoming change.
Empowerment as a low-risk strategy
Empowerment as a low-risk strategy is managers providing employees with increased
responsibility and authority during times of change.
Support as a low-risk strategy
Support as a low-risk strategy is providing employees with assistance as they move from
current to new practices.
Incentives as a low-risk strategy
Incentives as a low-risk strategy is managers providing financial or non-financial rewards
to encourage employees to support change.
High-risk strategies
High-risk strategies are autocratic management approaches used to influence employees
to quickly accept and follow a business change.
