unit 4 aos 2

Question 1

leadership in change management

Answer 1

is the ability to positively influence and motivate employees towards achieving business objectives during a transformation

Question 2

leadership in change management (building a shared vision)

Answer 2

where they act to inspire employees and inform them of reason and benefits of change, as well as the consequences of not changing

Question 3

leadership in change management (providing ongoing communication)

Answer 3

with clear instructions to employees and instilling them with trust and confidence as they move from current to new practices

Question 4

leadership in change management (providing ongoing supporting)

Answer 4

counselling, training and consultation where they aim to coach and mentor employees through the change process

Question 5

leadership in change management results

Answer 5

when employees understand reasons of change, they are more likely to support the change

-equipping employees with necessary tools and involve in decision making, a business can progress seamlessly through the transition process

Question 6

management strategies to respond to KPI’s

Answer 6

staff training
staff motivation, change in management styles or management skills
cost cutting

Question 7

staff training

Answer 7

staff training can help respond to a number of key performance indicators. It is focused on an employee’s current job, and is aimed at improving their skills, knowledge, attitudes, and behaviour, in order to allow them to do their job more efficiently and effectively than before

Question 8

staff motivation

Answer 8

motivation is the willingness of an individual to expend energy and effort in completing a task

-a manager can improve staff motivation by introducing motivation strategies or theories.