aos2- second sac Flashcards

chapter 3

1
Q

the five Maslow needs

A

physiological needs
safety and security
social
esteem
self-actualisation

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2
Q

Maslow’s hierarchy of needs def

A

motivational theory that suggest people have fve fundamental needs and their sequential attainment of each need acts as a source of motivation

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3
Q

physiological needs

A

the basic requirements for human survival, such as food, water, and shelter

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4
Q

what are 2 examples of physiological needs in a business

A

wage
working conditions

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5
Q

what are saftey and security needs

A

the desires for protection from dangerous or threatening environments

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6
Q

what are 3 examples of saftey and security needs in a business?

A

job security (long term contracts)
safe and healthy workplace (saftey equiptment)
required training is given

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7
Q

what are social needs

A

the desires for a sense of belonging and friendship among groups, both inside and outside the workplace

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8
Q

what are 2 examples of social needs in a business

A

having friendly associates
having organised employee activities

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9
Q

what are esteem needs

A

an individual’s desires to feel important, valuable, and respected

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10
Q

what are 2 examples of esteem needs in a business

A
  • working for a promotion
  • pay being risen due to status of role
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11
Q

what are self-actualisation needs

A

the desires for an employee to reach their full potential through creativity and personal growth

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12
Q

what are 3 examples of self-actualisation needs in a business

A

challenging work allowing for creativity
participative decision-making
opportunities for personal growth and advancement

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13
Q

what are 3 disadvantages of Maslow’s Hierarchy of Needs

A

time-consuming for management to assess which needs have been met for each individual employee

no explanation of what motivates employees once they have achieved self-actualisation.

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14
Q

what are 2 advantages of Maslow’s Hierarchy of Needs

A
  • Simple and easy to understand, so easy to implement
  • managers can observe employee behaviour and figure out what motivates them (increasing efficiency, productivity, and profitability of the business)
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15
Q

what is Lawrence and Nohria’s four drive theory

A

a motivational theory that suggests that people strive to balance four fundamental desires

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16
Q

what are these 4 fundamental desires (lawrence and nohria)drive

A

to acquire
drive to bond
drive to learn
drive to defend

17
Q

drive to acquire definiton

A

the desire to achieve rewards and high status

18
Q

rewards of drive to acquire desire

A

higher wages
pathways for promotion
increased range of responsibilities

19
Q

drive to bond defintion

A

the desire to participate in a social interaction and feel a sense of belonging

20
Q

what are 1 example of how a manager can implement strategies to fulfil the drive to bond

A

Celebrating employee milestones and birthdays

21
Q

drive to learn definition

A

desire to gain knowledge, skills, and experience

22
Q

what should managers do to fulfil the drive to learn

A

provide employees with opportunities to grow, face and overcome challenges and enhance their knowledge and skills

23
Q

drive to defend definition

A

the desire to protect personal security as well as the values of the business

24
Q

what are 3 ways that managers can fulfil the drive to defend

A

Building trust by supporting and collaborating with employees

25
Q

What are 3 advantages of Lawrence and Nohria’s four drive theory

A

is a model for managers for an increase in employee engagement and motivation

managers can use any 4 drives at one time

26
Q

What are 3 disadvantages of Lawrence and Nohria’s four drive theory

A

time-consuming (determining each strength for each drive in each employee)

Should one drive dominate, an imbalance can occur between the personal and business outcomes

27
Q

What is Locke and Latham’s goal setting theory

A

A motivational theory that states that employees are motivated by clearly defined goals that fulfil five key principles

28
Q

what are the 5 key principles for goal setting

A

clarity
commitment
task complexity
feedback
challenge

29
Q

What does a committed goal include

A

a goal that an employee want to work towards
With more input of the goal creation, the more likeliness of goal completion

30
Q

what is a complex goal include (task complexity)

A

It is important that goals are challenging enough to motivate employees, though the level of complexity should not overwhelm them.

31
Q

what does feedback of the goal include

A

include opportunities for ongoing, constructive feedback for the employee.

32
Q

what are 3 advantages of the goal setting theory

A

The process of managers setting goals with employees can improve levels of trust and the relationship between employees and management.

Employees may be more motivated to complete tasks if work goals align with their personal interest

33
Q

what are 3 disadvantages of the goal setting theory

A

Goals that are too difficult can become overwhelming and lead to dissatisfaction

If goals are not specific enough, employees be confused and can lack focus.

34
Q
A