aos2- second sac Flashcards
chapter 3
the five Maslow needs
physiological needs
safety and security
social
esteem
self-actualisation
Maslow’s hierarchy of needs def
motivational theory that suggest people have fve fundamental needs and their sequential attainment of each need acts as a source of motivation
physiological needs
the basic requirements for human survival, such as food, water, and shelter
what are 2 examples of physiological needs in a business
wage
working conditions
what are saftey and security needs
the desires for protection from dangerous or threatening environments
what are 3 examples of saftey and security needs in a business?
job security (long term contracts)
safe and healthy workplace (saftey equiptment)
required training is given
what are social needs
the desires for a sense of belonging and friendship among groups, both inside and outside the workplace
what are 2 examples of social needs in a business
having friendly associates
having organised employee activities
what are esteem needs
an individual’s desires to feel important, valuable, and respected
what are 2 examples of esteem needs in a business
- working for a promotion
- pay being risen due to status of role
what are self-actualisation needs
the desires for an employee to reach their full potential through creativity and personal growth
what are 3 examples of self-actualisation needs in a business
challenging work allowing for creativity
participative decision-making
opportunities for personal growth and advancement
what are 3 disadvantages of Maslow’s Hierarchy of Needs
time-consuming for management to assess which needs have been met for each individual employee
no explanation of what motivates employees once they have achieved self-actualisation.
what are 2 advantages of Maslow’s Hierarchy of Needs
- Simple and easy to understand, so easy to implement
- managers can observe employee behaviour and figure out what motivates them (increasing efficiency, productivity, and profitability of the business)
what is Lawrence and Nohria’s four drive theory
a motivational theory that suggests that people strive to balance four fundamental desires