aos2- second sac Flashcards
chapter 3
the five Maslow needs
physiological needs
safety and security
social
esteem
self-actualisation
Maslow’s hierarchy of needs def
motivational theory that suggest people have fve fundamental needs and their sequential attainment of each need acts as a source of motivation
physiological needs
the basic requirements for human survival, such as food, water, and shelter
what are 2 examples of physiological needs in a business
wage
working conditions
what are saftey and security needs
the desires for protection from dangerous or threatening environments
what are 3 examples of saftey and security needs in a business?
job security (long term contracts)
safe and healthy workplace (saftey equiptment)
required training is given
what are social needs
the desires for a sense of belonging and friendship among groups, both inside and outside the workplace
what are 2 examples of social needs in a business
having friendly associates
having organised employee activities
what are esteem needs
an individual’s desires to feel important, valuable, and respected
what are 2 examples of esteem needs in a business
- working for a promotion
- pay being risen due to status of role
what are self-actualisation needs
the desires for an employee to reach their full potential through creativity and personal growth
what are 3 examples of self-actualisation needs in a business
challenging work allowing for creativity
participative decision-making
opportunities for personal growth and advancement
what are 3 disadvantages of Maslow’s Hierarchy of Needs
time-consuming for management to assess which needs have been met for each individual employee
no explanation of what motivates employees once they have achieved self-actualisation.
what are 2 advantages of Maslow’s Hierarchy of Needs
- Simple and easy to understand, so easy to implement
- managers can observe employee behaviour and figure out what motivates them (increasing efficiency, productivity, and profitability of the business)
what is Lawrence and Nohria’s four drive theory
a motivational theory that suggests that people strive to balance four fundamental desires
what are these 4 fundamental desires (lawrence and nohria)drive
to acquire
drive to bond
drive to learn
drive to defend
drive to acquire definiton
the desire to achieve rewards and high status
rewards of drive to acquire desire
higher wages
pathways for promotion
increased range of responsibilities
drive to bond defintion
the desire to participate in a social interaction and feel a sense of belonging
what are 1 example of how a manager can implement strategies to fulfil the drive to bond
Celebrating employee milestones and birthdays
drive to learn definition
desire to gain knowledge, skills, and experience
what should managers do to fulfil the drive to learn
provide employees with opportunities to grow, face and overcome challenges and enhance their knowledge and skills
drive to defend definition
the desire to protect personal security as well as the values of the business
what are 3 ways that managers can fulfil the drive to defend
Building trust by supporting and collaborating with employees
What are 3 advantages of Lawrence and Nohria’s four drive theory
is a model for managers for an increase in employee engagement and motivation
managers can use any 4 drives at one time
What are 3 disadvantages of Lawrence and Nohria’s four drive theory
time-consuming (determining each strength for each drive in each employee)
Should one drive dominate, an imbalance can occur between the personal and business outcomes
What is Locke and Latham’s goal setting theory
A motivational theory that states that employees are motivated by clearly defined goals that fulfil five key principles
what are the 5 key principles for goal setting
clarity
commitment
task complexity
feedback
challenge
What does a committed goal include
a goal that an employee want to work towards
With more input of the goal creation, the more likeliness of goal completion
what is a complex goal include (task complexity)
It is important that goals are challenging enough to motivate employees, though the level of complexity should not overwhelm them.
what does feedback of the goal include
include opportunities for ongoing, constructive feedback for the employee.
what are 3 advantages of the goal setting theory
The process of managers setting goals with employees can improve levels of trust and the relationship between employees and management.
Employees may be more motivated to complete tasks if work goals align with their personal interest
what are 3 disadvantages of the goal setting theory
Goals that are too difficult can become overwhelming and lead to dissatisfaction
If goals are not specific enough, employees be confused and can lack focus.
