Unit 4 Flashcards
Key driving force to employee’s productivity, development, rewards, and awards
Performance management system
Effective performance management system
Business aligned
Culture aligned
Maturity aligned
User friendly
Process focused
A systematic process for improving organizational performance by developing the performance of individual & teams
Performance management
A roadmap for creating a high performance organization through the integration of organization’s vision, values, systems and people
Performance management system
Performance management system
Performance standard
Performance measurement
Quality improvement process
Reporting progress
Objective of PMS
Drive individual and hence organizational performance
Develop organizational culture and individual capabilities
Measure performance in a more objective and systematic manner
Facilitate effective HR and operational decisions in line with organizational strategy
A change in the structure of your company
Operational change
Implementing performance management process
Performance management policies
Performance objectives and standards
Performance appraisal process
Managing underperformance and discipline
Reward and remuneration strategy
Development plans and learning and development activities
Typical PMS Cycle
P M A C
Planning
Monitoring
Assessment
Consequence
Pitfalls/Limitations of performance management
P P P C C
Performance appraisal is a perplexing activity
Performance expectations are unclear or misunderstood
Putting process over purpose
Communication gap
Considered only as a management directive
Contributions of performance management
Motivation to perform is increased
Self esteem is increased
Managers gain insight about subordinates
The definition of job and criteria are clarified
Self insight and development are enhanced
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Benefits of PMS
Better communication
Better workflow management
Develops a conductive learning and development environment
Fair, reliable, and secure
Disadvantages of PMS
Risk of internal competition
Favoritism
Time consuming
Managers’ dilemma
Job dissatisfaction
Unjust demands of managers and employees
Damaged relationship
Increased turnover
Market trends of performance management software
No more annual performance review
Data-driven employee performance management
Artificial intelligence
Cloud-based performance management software
Self-service portal for employees
Employee experience
Performance management trends 2020
Market shift and growth
The human experience
Data driven performance management
Increase in cloud usage
Mental health & awareness