Unit 1 & 2 Flashcards

1
Q

The process of ensuring individual and team effort support the organizational objectives and to realize key stakeholder expectations and wealth creation in all the identified value drivers of the organization

A

Performance management

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2
Q

PM

A

Plan
Monitor
Review
Improve
Measure

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3
Q

Nature of PM

A

Make clear of what the organization expects
Provide performance information to employees
Document performance for personal records
Identify areas of success and needed development

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4
Q

Importance of PM

A

Salary administration
Performance feedback
Assists in goal identification
Making promotional decisions

And more

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5
Q

Roles of PM

A

1
Responsibility structure
Content
Integrity
Manageability
Alignment
Accountability
Management style
Action orientation
Communication

2
Management quality
Openness and action orientation
Long-term orientation
Continuous improvement and renewal
Workforce quality

3
Competitive performance

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6
Q

Usually do the actual appraising

A

Supervisor

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7
Q

Must know how to conduct the appraisal fairly and familiar with basic appraisal formatting

A

Supervisor

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8
Q

Serves a policy making and advisory role

A

HR dept

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9
Q

Prepare forms and procedures and insists that all department use them. Appraisal based on their skills

A

HR Dept

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10
Q

Process of PM

A

Visioning
Goal setting
Strategic planning
Business planning
Analyzing results
Forecasting
Measuring success
Rewarding people

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11
Q

Major objectives for PMS

A

Setting and defining goals
Setting expectations for managers and employees
Setting performance standard
Establishing effective communication

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12
Q

The end result of an activity

A

Performance

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13
Q

Accumulated end results of all the organization’s work processes and activities

A

Organizational performance

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14
Q

Process of acquiring, managing, renewing, and disposing of assets

A

Asset management

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15
Q

Means the performance objectives specifically attributable to each participant reflective of his functional area and responsibilities, taking into consideration top executive’s evaluation of performance in that regard

A

Individual performance

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16
Q

Set goals of the organization and then derive goals of group and individuals within the organization.

A

Performance plan

17
Q

Building a development driven system means focusing everyone on what is important

A

Performance planning

18
Q

A specialist discipline involving systematic observations to enhance performance and improve decision making, primarily delivered through the provision of objective statistical (data analysis) and visual feedback (video analysis)

A

Performance analysis

19
Q

Crucial or main

A

Key

20
Q

Achievement or attainment

A

Performance

21
Q

Space or range or field of operation

A

Area

22
Q

Employees works towards organizational goals

A

Routine

23
Q

Organizational goals achieved and employee is rewarded

A

Reward

24
Q

Communicate organizational goals to employees

A

Cue

25
Q

An unwell person gets better

A

Accomplishment

26
Q

Phase of healing or taking medicine

A

Activity

27
Q

Transition from ill to well

A

Achievement

28
Q

Immediately the person is in good health

A

State

29
Q

Dimensions of performance management

A

Performance planning
Feedback and coaching
Performance review
Outcome