Unit 3 NGO Leadership and Governance Flashcards

0
Q

What is Governance?

A

The process of agreeing the long-term direction, priorities and performance of the organisation

held accountable for the use of the NGO’s resources by its stakeholders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
1
Q

What is Leadership?

A

application of vision, enthusiasm and motivation within an organisation to help it set and achieve its goals.

Opportunities, risk-taking and inspiring

influencing others in attaining the goals and vision of the organisation (Smillie and Hailey, 2001)

Effective Leadership = delegate management tasks to enable sufficient time to be spent on the priorities of leadership.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is management (in relation to Governance and Leadership)?

A

authority to carry out particular management tasks

Focus on organising, planning, scheduling and implementing (smillie and Hailey (2001).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

7x leadership tasks

A
  1. establish/communicate long term vision
  2. formulate the mission and strategy
  3. inspire people to use their creativity
  4. develop staff by example and praise
  5. create more effective systems
  6. focus on effectiveness - doing the right things
  7. look to the future and create new opportunities
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

7x governance tasks

A
  1. agree the long-term vision
  2. agree the mission and strategy
  3. appoint suitable people
  4. Ensure that the organisation is adequately staffed
  5. Identify major performance problems
  6. Focus on long-term overview - going in the right direction
  7. Monitor significant changes in the external environment
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

7x management tasks

A
  1. Relate the long-term vision to current activities
  2. Translate the mission and strategy into achievable objectives
  3. Ensure people can dow hat is expected of them
  4. Seek improvements through training, briefing and teamwork
  5. Establish procedures and ensure that staff know how to use them
  6. Focus on efficiency and economy - doing things correctly at minimum costs
  7. Look to the present and take advantage of current opportunities. React appropriately to challenges.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the “founder-trap”?

A

Charismatic founder-leaders who inspire people and organisations have often also resistance to change and block innovation - leading to problems of succession as the organisation develops.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

5 main factors influencing an NGO leaders quality and effectiveness (fowler, 2001).

A
  • leaders motivation, values and competencies
  • internal pressure from employees skills, abilities and cultural expectations (fellowship), society and board demands.
  • donor behaviour and relations
  • situation, including organisational expectations, based on the life-stage of the NGO
  • context in which the NGO operates (political space especially)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

(Smillie and Hailey, 2001)

Characteristics and a balance for leaders (7x)

A
  • Values
  • ambition and development aspirations
  • technical competency
  • capacity to inspire
  • judgment and understanding
  • working with uncertain and changing external environements
  • organisational design and effective management
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

(Smillie and Hailey, 2001)

Overlapping attributes in succesful leadership styles (3x)

A
  • the ability to influence behaviour
  • a capacity to motivate individuals and build teams
  • the ability to think strategically
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

the 5 steps of leadership styles of Tannenbaum and Schmidt (1973):
the continuum of leadership behaviour model

A
  1. Telling
  2. Selling
  3. Testing
  4. Consulting
  5. Co-creating
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Challenges of different leadership styles

  • charismatic approach
  • participatory approach
A

Downside Charismatic Approach: dependency among staff, no individual decision making (without leader). Inefficient. Risk of surviving after departure of the leader.
—- useful during natural disasters or emergencies

Downside Participatory Approach: responds are slow (cumbersom decision making). Battleground of organisational politics. Potential of loosing overall sense of direction due to lack of somebody taking responsibility towards mission/vision. Risk during times of crisis with nobody taking initiative or act authoritative.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Situational Leadership Model

A

a model of leadership that highlights the need to make judgements about the extent to which staff should be directed, coached, supported or delegated to, depending on the staff members’ level of skill and will.

Hersey and BLanchard (1990)
developed into a skill/will matrix (Landsverg 2003)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Landberg’s skill/will matrix (2003)

A

Y-ax: high/low will
X-as: high/low skill

boxes:
Guide, Direct, Delegate, Motivate (support and encourage)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Strengths and weknesses of the two models of leadership styles:

A

Tannenbaum/Schmidt’s continuum of leadership behaviour:
S: a range of leadership styles. Illustrates the balance of power between leader&staff which is inherent in different styles
W: does not recognise choice of leadership style may depent on the situation

Landsberg skill/will matrix:
S: importance of situation (influences choice of leadership style). Helps to choose style based on needs/abilities of followers.
W: only one situational variable = follower readiness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Two types of NGOs

A
  1. mutual benefit organisations

2. public benefit organisations (often more closely regulated)

16
Q

There are three main types of governing structures in NGOs:

A

(Fowler, 1997)

  1. Self-regulated (with/without membership)
  2. self-selected oligarchy
  3. constituency governed
17
Q

Constitutions help to address the following (7x):

A
  • setting out overall mission, objectives, strategy and principles
  • defining its legal status
  • defining its Governance structure + board members requirements and responsibilities
  • defining its membership and constituency
  • setting out voting rights
  • defining financial requirements
  • mapping out staffing and management structures and procedures for relating to the board
18
Q

the 6 key functions of the board:

A
  1. legitimacy
  2. identity (representing, reputation, continuity)
  3. accountability
  4. Governing
  5. resolving tensions
  6. advise
19
Q

The impact of power imbalance between board and staff (matrix)

A

Y-ax: Weak/Stong Staff
X-ax: Weal/Strong Board

W-Staff/S-Board: board intervenes in day-to-day running of NGO. Staff resentment may built up
W-Staff/W-Board: little/no leadership, reputation may decline, direction loss, deterioration of services
S-Staff/S-Board: Clear roles. balance of power - partnership. In case of failure to achieve agreement > potential power struggle
S-Staff/W-Board: domination of staff interest, board act as rubber stamp, difficult to maintain balance between stakeholders.

20
Q

The 6 key-competenties of the board

A
  1. an understanding and committment of values and beliefs of NGO
  2. high level of understanding of the mission and how the board can contribute towards this
  3. interpersonal support and commitment to self-development amongst board members
  4. ability to be analytical about problems and issues
  5. ability & willingness to deal with organisational, community, government and donor politics
  6. ensuring a strategic approach to the NGO’s future
21
Q

The life cycle of Boards:

A
  1. Founding phase
  2. Youthful phase
  3. Adult phase
  4. Mature phase
    (5. Rejuvenation)

Hudson (2009) - also a key reading

22
Q

4 type of boards:

A
  1. family boards
  2. invisible boards
  3. staff boards
  4. professional boards

(tandon, 1996)

23
Q

(Hudson, 2009) - Key reading

What are the five S’s of Governance?
The 5 modes of operation?

A
  1. Support Mode
  2. Stretch Mode
  3. Scrutiny Mode
  4. Stewardship Mode
  5. Strategy Mode