unit 3 key words Flashcards

1
Q

market research

A

the process of collecting recording and analysing data about the customers, competitors and market for product

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2
Q

unique selling point

A

the special feature of product that sets it apart from competitors product

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3
Q

market-oriented

A

products are developed based on customer demand as identified by market research

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4
Q

product-oriented

A

the firm decided what to produce and then tries to find buyers for the product

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5
Q

Quantitative research

A

the collection of numerical data that can be analysed using statistical techniques

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6
Q

Qualitative research

A

the collection of information about consumers buying behaviour and their opinion about products

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7
Q

sample

A

a representative sample of the target market selected to take part in market research

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8
Q

marketing mix

A

four marketing decisions needed for the effective marketing of a product

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9
Q

four ps

A

the right product at the right price with the right promotion in the right place

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10
Q

product

A

the goods and services produced to satisfy a customer need or want

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11
Q

brand image

A

the general impression of the product held by consumers

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12
Q

brand

A

a name, image or symbol that distinguishes a product from competitors products

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13
Q

product life cycle

A

the pattern of sales of a product from introduction to its withdrawal from the market

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14
Q

Extension strategies

A

marketing activities to extend the maturity stage of a product

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15
Q

price

A

the amount paid by the customer to the supplier when buying a good service

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16
Q

product quality

A

the product meets the needs and expectations of customers

17
Q

market skimming

A

setting a high price for a new product that is unique or very different from any other product on the market

18
Q

penetration pricing

A

setting a low price to attract customers to buy a new product

19
Q

competitive- pricing

A

setting a price similar to that of competitors product which are already established in the market

20
Q

price leadership

A

smaller firms set their price based on the price set by the dominant firm in the industry