Unit 3 - Developing Products and Services Flashcards
Black Box Design
A situation in which suppliers are provided with general requirements and are asked to fill in the technical specifications.
Commercial Preparation Phase
The fourth phase of a product development effort. At this stage, firms start to invest heavily in the operations and supply chain resources needed to support the new product or service.
Concept Development Phase
The first phase of a product development effort. Here a company identifies ideas for new or revised products and services.
Concurrent Engineering
An alternative to sequential development in which activities in different development stages are allowed to overlap with one another, thereby shortening the total development time.
Design and Development Phase
The third phase of a product development effort. Here the company starts to invest heavily in the development effort and builds and evaluates prototypes.
Engineering Change
A revision to a drawing or design released by engineering to modify or correct a part.
Gray Box Design
A situation in which a supplier works with a customer to jointly design the product.
Launch Phase
The final phase of a product development effort. For physical products, this usually means “filling up” the supply chain with products. For services, it can mean making the service broadly available to the target marketplace.
Modular Architecture (modularity)
A product architecture in which each functional element maps into its own physical chunk. Different chunks perform different functions; the interactions between the chunks are minimal, and they are generally well defined.
Parts standardization
The planned elimination of superficial, accidental, and deliberate differences between similar parts in the interest of reducing part and supplier proliferation.
Planning phase
The second phase of a product development effort. Here the company begins to address the feasibility of a product or service.
Presourcing
The process of preapproving suppliers for specific commodities or parts.
Product development process
According to the PDMA, “the overall process of strategy, organization, concept generation, product and marketing plan creation and evaluation, and commercialization of a new product.”
Robust design (repeatability)
According to the PDMA, “the design of products to be less sensitive to variations, including manufacturing variation and misuse, increasing the probability that they will perform as intended.”
Sequential development process
A process in which a product or service idea must clear specific hurdles before it can go on to the next development phase.
