Unit 3 Flashcards

1
Q

Adv and disadv of evidence based decision making

A
  • based on facts, easier to justify.
    -used validated decision making tools.
  • decision is well structured
  • take a long time to reach a decision
  • focusing on evidence may lead the firm to forget about ethics
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2
Q

Adv and disadv of subjective

A
  • decisions made quickly
  • used when there’s a lack of data and an opinion is needed e.g if deciding when something looks
  • peoples opinions may be wrong. Poor decisions.
  • difficult to justify
  • lead to making snap decisions
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3
Q

What is corporate culture

A

It is the way things are done in the business, it reflects firms values and is a way to shape expectations and attitudes of staff

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4
Q

4 types of corporate culture

A

Power culture - centralised structure, authority is limited to a small number of people.
Role culture - more common in bureaucutic firms, decisions come from senior managers and employees don’t have power.
Person culture - common in loose organisations of individual workers, usually professional partnerships e.g solicitors
Task culture - emphasis on getting specific tasks done, small teams together to get tasks done

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5
Q

Stakeholders

A

A stakeholder is everyone who is affected by a business e.g employees, shareholders, people that live by the industry

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6
Q

4 ethical issues a business has to deal with

A

Location - labour costs may be cheaper overseas. But this can be because their is fewer laws for employees welfare.
Suppliers - suppliers may be exploiting employees to keep prices low.
Bribery & corruption - to get business activities approved
Selling tactics - staff might persuade customers to sign up for contracts, but fail to provide customers with any hidden costs e.g high exit fees

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7
Q

What is CSR

A

Corporate social responsibility. E.,g Barclays partnership with teach first

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8
Q

Adv of CSR

A

Gain competitive advantage
Improves brand loyalty
Attracts new customers
People will choose to work for people with good CSR records
Attract more talented applicants

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9
Q

Disadv of CSR

A

Shareholders may see as a misuse of funds
Costs passed on to the customers

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10
Q

What is gearing

A

Shows where a business gets their capital from.
Shows the proportion of firms finance in non-current liabilities rather than share capital and total equity

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11
Q

Equations for capital employed

A

Capital employed = non current liabilities + total equity
Gearing ratio = non current liabilities/ capital employed X100

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12
Q

What is return on capital employed

A

Shows how much money the business is making compared to how much is invested

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13
Q

Equation for return on capital employed

A

Operating profit/capital employed X100

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14
Q

Ratio analysis adv

A
  • by interpreting ratios, stakeholders can spot trends in financial strengths and weaknesses.
  • can be used to make business decisions e.g managers can use gearing ratio to decide how to financially grow
  • potential lenders can use accounting ratio to decide whether to lend to a firm.
  • useful to compare with other firms
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15
Q

Disadv of ratio analysis

A
  • data can change from day to day
  • internal strengths like quality of staff don’t show.
  • external factors like economic factors are also not included, so a business will have to compare figures to understand their own.
  • future changes like technology can’t be predicted.
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16
Q

Equation for labour productivity

A

Output per period/number of employees.

17
Q

Average rate of return

A

Average net return/investment x100

18
Q

Advantages of payback

A
  • easy to calculate and understand
  • good for high tech projects
19
Q

Disadvantages of payback

A
  • ignores cash flow after payback
  • ignores time value of money
20
Q

Advantages of ARR

A
  • easy to calculate and understand
  • takes into account the cash flow after the project
21
Q

Disadvantages of ARR

A
  • ignores timing of cash flows e.g a firm may put more value on money they get now than later
  • ignores time value of money
22
Q

What is ansoff matrix

A

Existing - existing = market penetration - least risky strategy
Product development - existing market, new product.
Market development - new market, same product
Diversification - most risky - new product and new market.

23
Q

Porters strategic matrix

A
  • cost leadership
  • differentiation
  • cost focus
  • Differentiation focus
24
Q

What is swot analysis

A

Strengths
Weaknesses - both internal factors the business can influence
Opportunities
Threats - external factors that the business has to understand to be able to react appropriately.

25
Q

What is pestle analysis

A
  • political
    -economic
    -social
    -technological
    -legal
    -environmental
26
Q

Porters 5 forces - barriers to entry

A
  • trademarks
  • tariffs
  • established business take control of distribution channels
27
Q

Porters 5 forces - buyer power

A
  • buyers have more power when there are not many buyers and loads of sellers
  • easier for sellers to charge higHer prices for differentiated goods
28
Q

Porters 5 forces - supplier power

A
  • suppliers have more power when there aren’t many of them.
    (Long term contracts) make it harder to switch suppliers
29
Q

Porters 5 forces - threat of subsitutes

A
  • business can make it expensive to switch to a substitute.
  • customers increase brand loyalty if they think the brand are good.
30
Q

Porters 5 forces - rivalry

A
  • bigger promotional campaigns to attract more customers