UNIT 2: MODULE 1: MANAGEMENT VS. LEADERSHIP Flashcards
Module 1
What is a vision statement?
A clear, distinctive and specific view of what a company wants to acheive in the future
What is a mission statement?
Describes what the company must do to reach it’s vision.
Name the 6 BEHAVIORAL TRAITS of a leader.
Drive Self confidence Cognitive ability Knowledge of the business Leadership motivation Honesty and integrity
Define DRIVE as a behavioral trait.
The Quarterback.
High level of effort, including a strong desire for achievement as well as high levels of ambition, energy, tenacity, and initiative
Define SELF CONFIDENCE as a behavioral trait.
The Cheerleader
An assurance in one’s self, one’s ideas, and one’s ability.
Define COGNITIVE ABILITY as a behavioral trait.
The Chess Player
Conceptually skilled, capable of exercising sound judgment, having strong analytical skills, and possessing the capacity to think strategically and multidimensionally
Define KNOWLEDGE OF BUSINESS as a behavioral trait.
The Valedictorian
A high degree of understanding of the company, industry, and technical matters
Define LEADERSHIP MOTIVATION as a behavioral trait.
An intense desire to lead others
Define HONESTY AND INTEGRITY as a behavioral trait.
The Boy Scout
A commitment to the truth (not being deceitful), where word and deed correspond.
Name the 4 main components of the Full Range Theory of Leadership. (IIII)
Intellectual Stimulation - The Professor
Idealized Influence - The Role Model
Inspirational Motivation - The Evangalist
Individualised Consideration - The Thearapist
Define individualized consideration.
The Thearapist.
The degree to which the leader attends to each follower’s concerns and needs and acts as a mentor or coach
Define intellectual stimulation.
The Professor.
The degree to which the leader challenges assumptions, takes risks, and solicits followers’ ideas
Define Inspirational Motivation.
The Evangalist
The degree to which the leader articulates a vision that is appealing and inspiring to followers
Define Idealized Influence.
The Role Model.
The degree to which the leader provides a role model for high ethical behavior, instills pride, and gains respect and trust
Name the five main functions of Management Process
CCLOP
Coordinating Controlling Leading Organinzing Planning
Describe the function of Planning.
The Navigator.
Defining the process ‘road map’ needed to achieve the set goal.
To achieve a good plan, one must assess the current resources available and anticipate future needs.
Describe the function of Controlling
The Jobsite Foreman.
Continual oversight of a project to make sure progress remains on track.
Managers must be willing and able to correct any employee misbehavior as well as to adapt to any changes in the path toward a goal or any changes in the external environment that may influence completion of the organization’s goal.
Describe the function of Organizing
The Match Maker. Managing resources (people & money) in the most effective way to meet the companies goals.
Describe the function of Leading
The Coach.
Maintaining a cohesive workplace, matching up individuals with tasks best suited to their abilities
Describe the function of Coordinating
The Party Planner.
Coordinate the work of others both inside the work unit and out. The manager must make sure that the right amount and type of resources get to the correct employees and that they are efficiently and effectively used to meet the goals of the organization.
What are the three main SKILLS necessary to be an effective manager?
Technical skills
Communication / human relations skills
Conceptual skills
Define Technical Skills in management.
The Expert.
Specific areas of knowledge and expertise and the ability to apply that knowledge.
Examples include: Preparing a financial statement, programming a computer, designing an office building, and analyzing market research.
Define Human Relations skills in management.
Interpersonal skills. This set of skills includes the ability to understand human behavior, to communicate effectively with others, to listen to the ideas of others, and to motivate individuals to accomplish their objectives
Define Conceptual Skills in management.
The Chess Master
The ability to view the organization as a whole and understand how the various parts are interdependent as well as assess how the organization fits into its external environment.
How it relates to its competition in the same industry, and how it produces value for the customer. These skills allow managers to evaluate situations and develop alternative courses of action
A hardworking, dependable employee is struggling to perform a particular job. What is the first step a manager should take before assigning this employee to another job?
- Contact the employee’s union representative for suggestions.
- Refer the employee to human resources for an evaluation
- Identify the employee’s strengths and weaknesses.
- Provide the employee with training and a mentor
- Identify the employee’s strengths and weaknesses.
Correct! A great manager understands an employee’s strengths and weakness before determining the best approach to help a struggling employee.
Which function is a manager performing when developing the department’s annual budget?
- Organizing
- Controlling
- Negotiating
- Planning
- Organizing
Correct! When developing the department’s annual budget, the manager is matching resources to the plan developed to achieve the goals of the organization.
A company owner writes a detailed and clear picture of what the company will look like five years from now.
What is this owner defining to the employees?
- Vision statement
- Mission statement
- Organizational structure
- Innate attribute
- Vision statement
What is the focus of the full-range theory of leadership?
- Effective leaders focus on identifying equitable exchanges between leader and follower.
- Effective leaders focus on engaging in the correct actions.
- Effective leaders focus on motivation and morale by connecting the employee’s sense of identity to a project and the organization.
- Effective leaders focus on the current circumstance to identify what is necessary in the situation.
- Effective leaders focus on motivation and morale by connecting the employee’s sense of identity to a project and the organization.
Correct! The full-range theory of leadership is a component of transformational leadership and focuses on employee motivation and morale by connecting the employee’s sense of identity to a project and the identity of the organization.
Margaret, a CEO for Best Corp. wants to write a statement that will inspire and motivate people. Margaret should write a_____?
a. A code of ethics policy
b. A mission statement
c. A vision statement
d. A values statement
c. A vision statement
“Edwin Locke discusses that a leader should possess cognitive abilities, conceptual skills and be capable of exercising sound judgement. His theory is known as the __________Theory.
a. The Behavioral theory
b. The Trait theory
c. Contingency theory
d. Transactional theory”
b. The Trait theory
“What leadership theory is a positive one and benefits both parties?
a. The behavioral theory
b. The Trait theory
c. The Contingency theory
d. The Transactional theory
d. The Transactional theory
Naomi is developing guidelines and deadlines that must met for the organization to reach the goals of the organization. She is performing which manager function/responsibility?
a. Planning
b. Organizing
c. Leading
d. Coordinating
a. Planning
“Maggie is a manager that is known for communicating effectively, listening to others, giving positive feedback, and motivating individuals to accomplish their objectives. Maggie is using which management skill?
a. Technical skills
b. Communication skills
c. Human relations skills
d. Conceptual skills”
c. Human relations skills
What is Trait Theory?
‘Great Man’ theory, you are either born to be a leader or you’re not.
What is Behavior Theory?
Based on the premise that behaviors are conditioned as a result of experiences with the environment; anyone can be trained to behave in a preferred way
What is Contingency Theory?
Situational Leadership. The premise that effective leaders are those whose personal traits match the needs of the situation in which they find themselves
What is LPC?
Least Preferred Co-Worker
What does having a low LPC score indicate?
That the individual has a more ‘task oriented’ leadership style.
What does having a high LPC score indicate?
That the individual has a more ‘human relations’ oriented leadership style.
Define the Transactional Theory of Leadership
Based on the exchange between leader and follower. It is a positive relationship that works when the goals of the organization are aligned with the goals of the individual.
What are the 3 categories of roles that managers assume?
Informational
Decisional
Interpersonal
What are the 4 decisional roles performed by managers?
Entrepreneur
Crisis Handler
Resource Allocator
Negotiator
What are the 3 informational roles performed by managers?
Monitor
Disseminator
Presenter / Spokesperson
What are the 3 interpersonal roles performed by managers
Figurehead
Leader
Liason
