UNIT 2: MODULE 1: MANAGEMENT VS. LEADERSHIP

Question 1

What is a vision statement?

Answer 1

A clear, distinctive and specific view of what a company wants to acheive in the future

Question 2

What is a mission statement?

Answer 2

Describes what the company must do to reach it’s vision.

Question 3

Name the 6 BEHAVIORAL TRAITS of a leader.

Answer 3

Drive
Self confidence
Cognitive ability 
Knowledge of the business 
Leadership motivation
Honesty and integrity

Question 4

Define DRIVE as a behavioral trait.

Answer 4

The Quarterback.
High level of effort, including a strong desire for achievement as well as high levels of ambition, energy, tenacity, and initiative

Question 5

Define SELF CONFIDENCE as a behavioral trait.

Answer 5

The Cheerleader

An assurance in one’s self, one’s ideas, and one’s ability.

Question 6

Define COGNITIVE ABILITY as a behavioral trait.

Answer 6

The Chess Player
Conceptually skilled, capable of exercising sound judgment, having strong analytical skills, and possessing the capacity to think strategically and multidimensionally

Question 7

Define KNOWLEDGE OF BUSINESS as a behavioral trait.

Answer 7

The Valedictorian

A high degree of understanding of the company, industry, and technical matters

Question 8

Define LEADERSHIP MOTIVATION as a behavioral trait.

Answer 8

An intense desire to lead others

Question 9

Define HONESTY AND INTEGRITY as a behavioral trait.

Answer 9

The Boy Scout

A commitment to the truth (not being deceitful), where word and deed correspond.

Question 10

Name the 4 main components of the Full Range Theory of Leadership. (IIII)

Answer 10

Intellectual Stimulation - The Professor

Idealized Influence - The Role Model

Inspirational Motivation - The Evangalist

Individualised Consideration - The Thearapist

Question 11

Define individualized consideration.

Answer 11

The Thearapist.

The degree to which the leader attends to each follower’s concerns and needs and acts as a mentor or coach

Question 12

Define intellectual stimulation.

Answer 12

The Professor.

The degree to which the leader challenges assumptions, takes risks, and solicits followers’ ideas

Question 13

Define Inspirational Motivation.

Answer 13

The Evangalist

The degree to which the leader articulates a vision that is appealing and inspiring to followers

Question 14

Define Idealized Influence.

Answer 14

The Role Model.
The degree to which the leader provides a role model for high ethical behavior, instills pride, and gains respect and trust

Question 15

Name the five main functions of Management Process

CCLOP

Answer 15

Coordinating
Controlling
Leading
Organinzing
Planning

Question 16

Describe the function of Planning.

Answer 16

The Navigator.
Defining the process ‘road map’ needed to achieve the set goal.
To achieve a good plan, one must assess the current resources available and anticipate future needs.

Question 17

Describe the function of Controlling

Answer 17

The Jobsite Foreman.
Continual oversight of a project to make sure progress remains on track.
Managers must be willing and able to correct any employee misbehavior as well as to adapt to any changes in the path toward a goal or any changes in the external environment that may influence completion of the organization’s goal.

Question 18

Describe the function of Organizing

Answer 18

The Match Maker.
Managing resources (people & money) in the most effective way to meet the companies goals.

Question 19

Describe the function of Leading

Answer 19

The Coach.

Maintaining a cohesive workplace, matching up individuals with tasks best suited to their abilities

Question 20

Describe the function of Coordinating

Answer 20

The Party Planner.
Coordinate the work of others both inside the work unit and out. The manager must make sure that the right amount and type of resources get to the correct employees and that they are efficiently and effectively used to meet the goals of the organization.

Question 21

What are the three main SKILLS necessary to be an effective manager?

Answer 21

Technical skills
Communication / human relations skills
Conceptual skills

Question 22

Define Technical Skills in management.

Answer 22

The Expert.
Specific areas of knowledge and expertise and the ability to apply that knowledge.

Examples include: Preparing a financial statement, programming a computer, designing an office building, and analyzing market research.

Question 23

Define Human Relations skills in management.

Answer 23

Interpersonal skills. This set of skills includes the ability to understand human behavior, to communicate effectively with others, to listen to the ideas of others, and to motivate individuals to accomplish their objectives

Question 24

Define Conceptual Skills in management.

Answer 24

The Chess Master
The ability to view the organization as a whole and understand how the various parts are interdependent as well as assess how the organization fits into its external environment.

How it relates to its competition in the same industry, and how it produces value for the customer. These skills allow managers to evaluate situations and develop alternative courses of action

Question 25

A hardworking, dependable employee is struggling to perform a particular job. What is the first step a manager should take before assigning this employee to another job?

1. Contact the employee’s union representative for suggestions.
2. Refer the employee to human resources for an evaluation
3. Identify the employee’s strengths and weaknesses.
4. Provide the employee with training and a mentor

Answer 25

3. Identify the employee’s strengths and weaknesses.

Correct! A great manager understands an employee’s strengths and weakness before determining the best approach to help a struggling employee.

Question 26

Which function is a manager performing when developing the department’s annual budget?

1. Organizing
2. Controlling
3. Negotiating
4. Planning

Answer 26

1. Organizing

Correct! When developing the department’s annual budget, the manager is matching resources to the plan developed to achieve the goals of the organization.

Question 27

A company owner writes a detailed and clear picture of what the company will look like five years from now.
What is this owner defining to the employees?

1. Vision statement
2. Mission statement
3. Organizational structure
4. Innate attribute

Answer 27

1. Vision statement

Question 28

What is the focus of the full-range theory of leadership?

1. Effective leaders focus on identifying equitable exchanges between leader and follower.
2. Effective leaders focus on engaging in the correct actions.
3. Effective leaders focus on motivation and morale by connecting the employee’s sense of identity to a project and the organization.
4. Effective leaders focus on the current circumstance to identify what is necessary in the situation.

Answer 28

3. Effective leaders focus on motivation and morale by connecting the employee’s sense of identity to a project and the organization.

Correct! The full-range theory of leadership is a component of transformational leadership and focuses on employee motivation and morale by connecting the employee’s sense of identity to a project and the identity of the organization.

Question 29

Margaret, a CEO for Best Corp. wants to write a statement that will inspire and motivate people. Margaret should write a_____?

a. A code of ethics policy
b. A mission statement
c. A vision statement
d. A values statement

Answer 29

c. A vision statement

Question 30

“Edwin Locke discusses that a leader should possess cognitive abilities, conceptual skills and be capable of exercising sound judgement. His theory is known as the __________Theory.

a. The Behavioral theory
b. The Trait theory
c. Contingency theory
d. Transactional theory”

Answer 30

b. The Trait theory

Question 31

“What leadership theory is a positive one and benefits both parties?

a. The behavioral theory
b. The Trait theory
c. The Contingency theory
d. The Transactional theory

Answer 31

d. The Transactional theory

Question 32

Naomi is developing guidelines and deadlines that must met for the organization to reach the goals of the organization. She is performing which manager function/responsibility?

a. Planning
b. Organizing
c. Leading
d. Coordinating

Answer 32

a. Planning

Question 33

“Maggie is a manager that is known for communicating effectively, listening to others, giving positive feedback, and motivating individuals to accomplish their objectives. Maggie is using which management skill?

a. Technical skills
b. Communication skills
c. Human relations skills
d. Conceptual skills”

Answer 33

c. Human relations skills

Question 34

What is Trait Theory?

Answer 34

‘Great Man’ theory, you are either born to be a leader or you’re not.

Question 35

What is Behavior Theory?

Answer 35

Based on the premise that behaviors are conditioned as a result of experiences with the environment; anyone can be trained to behave in a preferred way

Question 36

What is Contingency Theory?

Answer 36

Situational Leadership. The premise that effective leaders are those whose personal traits match the needs of the situation in which they find themselves

Question 37

What is LPC?

Answer 37

Least Preferred Co-Worker

Question 38

What does having a low LPC score indicate?

Answer 38

That the individual has a more ‘task oriented’ leadership style.

Question 39

What does having a high LPC score indicate?

Answer 39

That the individual has a more ‘human relations’ oriented leadership style.

Question 40

Define the Transactional Theory of Leadership

Answer 40

Based on the exchange between leader and follower. It is a positive relationship that works when the goals of the organization are aligned with the goals of the individual.

Question 41

What are the 3 categories of roles that managers assume?

Answer 41

Informational
Decisional
Interpersonal

Question 42

What are the 4 decisional roles performed by managers?

Answer 42

Entrepreneur
Crisis Handler
Resource Allocator
Negotiator

Question 43

What are the 3 informational roles performed by managers?

Answer 43

Monitor
Disseminator
Presenter / Spokesperson

Question 44

What are the 3 interpersonal roles performed by managers

Answer 44

Figurehead
Leader
Liason