Unit 2 Module 1 - Management of Different Client Populations

Question 1

Explain diversity and inclusion.

Answer 1

• Diversity are things that cannot be changed such as gender and race.
• Inclusion is respecting all persons regardless or gender, race or abilities.

Question 2

Define culture and explain how it influences health care.

Answer 2

• Includes the learned values, beliefs, customs, language and traditions of a group.
• Culture can affect how individuals make health decisions, understand and process health information, and how they might prioritize health.

Question 3

Identify the pros and cons to using diverse teams in decision-making.

Answer 3

Pros:

Diverse thinking
Perform better on complex tasks
More creativity

Cons:

Agreements are difficult
More conflict
Coordination is problematic

Question 4

Compare and contrast heterogeneous and homogenous teams.

Answer 4

Heterogeneous

Advantages:
Diverse thinking
Perform better on complex tasks
More creativity

Disadvantages:
Agreements are difficult
More conflict
Coordination is problematic

Homogenous

Advantages:
Less conflict
Better coordination
High satisfaction
Better performance on cooperative tasks

Disadvantages:
Groupthink
Decisions that do not respond to changes and contingencies
No innovative ideas