Unit 2: Job Analysis & Design Flashcards
What is a Job?
Collection of related tasks, duties, responsibilities grouped for work in an organization
What does Position refer to in a workplace context?
Specific instance of a job held by a single person or how many individuals work the job
Define Job Analysis.
Systematic process of collecting detailed information pertaining to a job
What consists of Job analysis importance?
Training, performance management, compensation & Benefits, recruitment & Selection
How does Job Analysis contribute to Performance Management?
Assesses employee performance using criteria from job analysis ensuring legal defensibility
How does job analysis contribute to training?
clarifies knowledge, skills, abilities for jobs and identifies skill gaps
What role does Job Analysis play in Compensation & Benefits?
Determines relative value of each job and informs compensation
What role does job analysis play in recruitment & Selection
More effective hiring, greater employee retention
List the steps in Job Analysis.
- Review Background Info
- Choose sources of job info
- Collect job info
- Develop key documents
What is the National Occupational Classification (NOC)?
Standardized language to describe over 30,000 jobs, created by the federal government
Who are subject matter experts (SMEs)?
Individuals knowledgeable about the tasks, duties, and responsibilities necessary for a job
What is the purpose of a Job Description?
Documents tasks, duties, responsibilities, environment, equipment, relationships, and authority
What does a Job Specification include?
Characteristics needed to perform a job, such as knowledge, skills, abilities, and other characteristics
What are the three types of Organizational Structures?
- Bureaucratic
- Flat
- Matrix
Describe a Bureaucratic Organizational Chart.
Pyramid shape with numerous levels of management and narrowly defined jobs
Describe a Flat Organizational Chart
common in smaller organizations, fewer levels of management (if any)
Describe Matrix Organizational Chart
Common for multiple projects, two lines of management
What is Competency Modelling?
Method focusing on competencies that define successful job performance rather than TDRs
List the categories of competencies.
- Core
- Cross-functional
- Functional
Core Competency
Characteristics that apply to all members of the organization
Cross-functional comptency
Characteristics that apply to all members of a given job group
Functional comptency
Characteristics and key skill that apply to a specific job
What is the Critical Incident Technique?
Identifies critical incidents in an organization and sorts them into dimensions/themes
What is Job Design?
Process of establishing roles and responsibilities associated with jobs
What factors affect Job Satisfaction?
- Meaningfulness of work
- Responsibility for outcomes
- Knowledge of results
What is Job Rotation?
Temporarily moving employees between jobs/departments to increase variety and identity
Define Job Enlargement.
Adding activities within the same level to an existing role to increase variety and identity
What is Job Enrichment?
Increasing the depth and complexity of job tasks to maximize variety, identity, significance, and autonomy
