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mos 1021 > Unit 1: Intro do HRM > Flashcards

Unit 1: Intro do HRM Flashcards

1
Q

What is Human Resources?

A

People who make up the workforce of an organization

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2
Q

Define Organization.

A

Group of people who work together in pursuit of a common goal

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3
Q

What is Human Capital?

A

All of the knowledge and experience and etc that people bring to an organization to allow it to prosper

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4
Q

What five functions are in management process?

A

planning, organizing, staffing,
leading, and controlling.

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5
Q

What does Human Resource Management (HRM) involve?

A

Management of people on organizations

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6
Q

What are the two major functions of HRM?

A
  • Operational
  • Strategic
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7
Q

What is the operational function of HR teams?

A

More traditional function; oversee day-to-day functions of employees

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8
Q

What is the strategic function of HR teams?

A

Pay attention to strategic goals of the organization

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9
Q

List the eight major HR systems.

A
  • Job analysis
  • Workforce planning
  • Recruitment
  • Selection
  • Training and development
  • Performance management
  • Compensation and rewards
  • Employee and labour relations
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10
Q

What are examples of strategic goals?

A
  • Increase revenue
  • Improve customer satisfaction
  • Increase environmentally sustainable practices
  • Improve employee retention
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11
Q

What is employee retention?

A

Organization’s ability to keep employees once they are hired

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12
Q

What is organizational/corporate culture?

A

Identity of the organization; core values and beliefs shared by members

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13
Q

What does organizational/corporate climate refer to?

A

Prevailing atmosphere within an organization; employees’ perceptions of the organization’s working environment

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14
Q

True or False: Organizational climate is impacted by leadership style.

A

True

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15
Q

What are the benefits of effective HRM?

A
  • Reduced Cost
  • Great retention
  • Greater Engagement
  • Better performance
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16
Q

What is evidence-based HR?

A

Evaluating human resources practices against available research

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17
Q

What is primary research?

A

Generate new information regarding a research question

18
Q

What is secondary research?

A

Examining existing information from studies that used primary methods

19
Q

Define Independent Variable (IV).

A

Grouping variable; controlled

20
Q

Define Dependent Variable (DV).

A

Response variable; measured

21
Q

What are true experiments?

A

Conducted in controlled settings; participants are randomly assigned to groups

22
Q

What are quasi-experiments?

A

Conducted in field/natural settings; participants are randomly selected from existing groups

23
Q

What is correlation?

A

Provides information about the direction of a relationship between two variables

24
Q

What is the weak relationship coefficient?

A

0.10

25
Q

What is the strong relationship coefficient?

A

0.50

26
Q

What is the CCRF?

A

Federal law enacted in 1982 that guarantees fundamental rights and freedoms to all Canadians

27
Q

What does Human Rights Legislation prohibit?

A

Discrimination in the public and private sector

28
Q

What is direct discrimination?

A

Deliberately refusing to hire, train or promote an individual based on a protected characteristic

29
Q

What is indirect discrimination?

A

Occurs when a seemingly neutral policy or practice has an unintended negative effect on members of a protected group

30
Q

What are Bona Fide Occupational Requirements (BFOR)?

A

Attributes on which hiring, promotion, retention decisions can justifiably be made

31
Q

What is the Meiorin Test?

A

a three-part test that determines if a discriminatory workplace standard is justified.

32
Q

What is the duty to accommodate?

A

Employers required to adjust policies/practices to ensure individuals with protected characteristics can work

33
Q

What constitutes undue hardship?

A

Point up to which employers are expected to accommodate employees; beyond it, accommodation is too financially taxing or unsafe

34
Q

what is outsourcing?

A

practice of contracting outside vendors to handle specified business functions on a limited term of basis

35
Q

What is primary Sector?

A

Jobs in agriculture, fishing, trapping, forestry

36
Q

What is secondary Sector?

A

Jobs in manufacturing and construction

37
Q

What is tertiary or service sector?

A

Jobs in public administration, person and business services

38
Q

What is social responsiblity?

A

Company’s approach to balancing commitments to all communities in which it operates

39
Q

What is globalization?

A

the making of a single global market for most products and services

40
Q

What is underemployment?

A

Employed in a job that does not fully utilize one’s KSAs

mos 1021 (3 decks)

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