Unit 1: Intro do HRM Flashcards

(40 cards)

1
Q

What is Human Resources?

A

People who make up the workforce of an organization

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2
Q

Define Organization.

A

Group of people who work together in pursuit of a common goal

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3
Q

What is Human Capital?

A

All of the knowledge and experience and etc that people bring to an organization to allow it to prosper

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4
Q

What five functions are in management process?

A

planning, organizing, staffing,
leading, and controlling.

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5
Q

What does Human Resource Management (HRM) involve?

A

Management of people on organizations

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6
Q

What are the two major functions of HRM?

A
  • Operational
  • Strategic
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7
Q

What is the operational function of HR teams?

A

More traditional function; oversee day-to-day functions of employees

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8
Q

What is the strategic function of HR teams?

A

Pay attention to strategic goals of the organization

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9
Q

List the eight major HR systems.

A
  • Job analysis
  • Workforce planning
  • Recruitment
  • Selection
  • Training and development
  • Performance management
  • Compensation and rewards
  • Employee and labour relations
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10
Q

What are examples of strategic goals?

A
  • Increase revenue
  • Improve customer satisfaction
  • Increase environmentally sustainable practices
  • Improve employee retention
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11
Q

What is employee retention?

A

Organization’s ability to keep employees once they are hired

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12
Q

What is organizational/corporate culture?

A

Identity of the organization; core values and beliefs shared by members

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13
Q

What does organizational/corporate climate refer to?

A

Prevailing atmosphere within an organization; employees’ perceptions of the organization’s working environment

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14
Q

True or False: Organizational climate is impacted by leadership style.

A

True

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15
Q

What are the benefits of effective HRM?

A
  • Reduced Cost
  • Great retention
  • Greater Engagement
  • Better performance
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16
Q

What is evidence-based HR?

A

Evaluating human resources practices against available research

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17
Q

What is primary research?

A

Generate new information regarding a research question

18
Q

What is secondary research?

A

Examining existing information from studies that used primary methods

19
Q

Define Independent Variable (IV).

A

Grouping variable; controlled

20
Q

Define Dependent Variable (DV).

A

Response variable; measured

21
Q

What are true experiments?

A

Conducted in controlled settings; participants are randomly assigned to groups

22
Q

What are quasi-experiments?

A

Conducted in field/natural settings; participants are randomly selected from existing groups

23
Q

What is correlation?

A

Provides information about the direction of a relationship between two variables

24
Q

What is the weak relationship coefficient?

25
What is the strong relationship coefficient?
0.50
26
What is the CCRF?
Federal law enacted in 1982 that guarantees fundamental rights and freedoms to all Canadians
27
What does Human Rights Legislation prohibit?
Discrimination in the public and private sector
28
What is direct discrimination?
Deliberately refusing to hire, train or promote an individual based on a protected characteristic
29
What is indirect discrimination?
Occurs when a seemingly neutral policy or practice has an unintended negative effect on members of a protected group
30
What are Bona Fide Occupational Requirements (BFOR)?
Attributes on which hiring, promotion, retention decisions can justifiably be made
31
What is the Meiorin Test?
a three-part test that determines if a discriminatory workplace standard is justified.
32
What is the duty to accommodate?
Employers required to adjust policies/practices to ensure individuals with protected characteristics can work
33
What constitutes undue hardship?
Point up to which employers are expected to accommodate employees; beyond it, accommodation is too financially taxing or unsafe
34
what is outsourcing?
practice of contracting outside vendors to handle specified business functions on a limited term of basis
35
What is primary Sector?
Jobs in agriculture, fishing, trapping, forestry
36
What is secondary Sector?
Jobs in manufacturing and construction
37
What is tertiary or service sector?
Jobs in public administration, person and business services
38
What is social responsiblity?
Company’s approach to balancing commitments to all communities in which it operates
39
What is globalization?
the making of a single global market for most products and services
40
What is underemployment?
Employed in a job that does not fully utilize one’s KSAs