unit 2 dispute resolutions Flashcards
Fairness
All people can participate in the justice system and its processes should be impartial and open
(Fairness) Impartial processes
*The parties have an independent and unbiased adjudicator preside over the dispute - e.g. judge,
magistrate, mediator
- No party is shown discrimination or favouritism
- The case is decided on facts and law rather than opinion and prejudice
(Fairness) Open processes
- Disputes that utilise the courts are open to the public including the court’s judgement. This promotes transparency over judicial decisions and accountability of legal professionals
- However, less than 5% of civil claims go to trial. Parties have some level of control over how civil
claims are resolved and this can be achieved in private (e.g. mediation, conciliation)
(Fairness) Participation-Parties can prepare a case through knowing the facts
- before trial, both the plaintiff and defendant must disclose their claims and defences, the basis for them and any relevant documents or evidence. There should be no ‘surprises’ at trial
(Fairness) Participation-There are several avenues of dispute resolution -
including courts, mediation, conciliation, arbitration, tribunals and complaints body depending on the nature of the dispute.
Some of these do not require legal representation which promotes the plaintiff ability to participate in the legal system more easily
(Fairness) Participation-Parties have the opportunity to present their version of the case
- both parties should have the opportunity make submissions to the adjudicator, present evidence and examine/cross-examine witnesses
(Fairness) Participation- A trial occurs without unreasonable delay
This is achieved through the Victorian Court hierarchy, methods of alternative dispute resolution and the existence of civil bodies such as VCAT and Consumer Affairs Victoria
to ensure evidence remains credible, plaintiffs can enjoy their remedy in a timely manner and defendants can move on from the threat of civil action.
Equality
All people engaging in the justice system should be treated in the same way. if the same treatment creates disparity or disadvantage, adequate measures should be implemented to allow all to engage with the justice system without disparity or disadvantage
same treatment (formal equality ) examples
4 points
- All parties can initiate a claim if they can demonstrate an infringement of their rights and loss
- All parties can and are encouraged to, negotiate prior and during trial and resolve their disputes without proceeding to a trial
- All parties having their matter heard in superior courts can request to have a jury if they can pay for a jury
- All parties can engage in legal representation to provide them with legal assistance
different treatment (substantive equality ) example
- If a party cannot afford legal representation and must self-represent, a judge or magistrate has an obligation to take steps to explain certain rights and processes e.g., what it means to cross examine witnesses
- Organisations such as VLA and CLCs provide extra support to individuals who do not have the resources to uphold their civil rights, leading to more equitable outcomes.
- Interpreters may be required for people with limited English to assist with translations
Access
All people should be able to enegage with the JS and its processes on an infromed basis.
Access- Engagement
- range of dispute resolution methods are available to the parties - e.g. ADRs, tribunals, CAV and courts - most of which are less complex than courts
- Legal representation is often not needed unless parties are engaging in the courts
- A range of dispute resolution avenues also means that courts are less likely to be clogged and experience delays
- Technological development has led to some disputes being resolved via online video-link or conferencing.
- Class actions allow for group members to share the costs when taking legal action against a large corporations
Access- Informed basis
- Being represented by a lawyer allows a person to be informed, as lawyers will explain the process involved, their rights, steps to take in a proceeding and chances of success.
- Specialist community legal centers can assist certain vulnerable groups.
- Online websites such as VCAT, Victorian Legal Aid and the Victorian Ombudsman provide information and guidance for parties on their rights in some civil matters and where to take their dispute to be resolved - most will recommend/require parties to engage in self-help first
- However, self-help requires that parties have a certain level of education and can articulate and communicate with the other party which may not always occur
what is mediation
Mediation is one of the least formal methods for resolving disputes.
It is a joint problem-solving process where parties willing cooperate to reach a solution through negotiation
access informed basis example of Specialist community legal centers
Informed basis ( Association for Employees with Disabilities)
assists individuals with disabilities regarding civil matters arising from unlawful termination, bullying, wages and working conditions
who facilitates the mediation process
Mediators are impartial third parties who are trained in conflict resolution.
Mediators facilitate the discussion by empowering both parties, helping them feel confident to negotiate and evening out any power imbalances.
Mediators support parties to reach a decision for themselves.
Mediators do not make determinations about whether there has been a breach of civil law or offer the parties legal advice.
when is mediation used
Before parties engage with the courts, especially if it’s important to maintain an ongoing relationship and costs may be an issue (e.g. disputes between neighbours, family members or landlords and tenants).
During court proceedings as the Mag, CC and SC can order parties to attend mediation before setting a further date for trial
As an alternative to court as VCAT often refers claims to mediations prior to the final hearing
how does mediation work
With the help of the mediator parties discuss the issues involved, consider options and endeavor to reach an agreement through negotiation and compromise.
Legal representation is generally not used to promote a sense of informality; however, it can be used.
There are no strict rules of evidence or procedure.
what is conciliation
Conciliation shares all the same elements as mediation except that:
• The conciliator will listen to the facts and evidence presented by both sides and make suggestions regarding ways and options to resolve the dispute.
*The conciliator will generally be an individual with specialist knowledge in that field pertaining to the legal dispute - e.g., consumer law, family law, workplace relations
when is conciliation used
Many dispute resolution bodies (e.g. Consumer Affairs Victoria) use a form of conciliation
Parties at VCAT are often sent to a compulsory conterence which uses conciliation
Some of the more specialised courts (e.g. Family Court) order conciliation conferences to reach agreements about financial or parenting issues.
conciliation tends to be the main method used in tribunals (VCAT) and complaints bodies (CAV)
mediation+ conciliation- fairness strengths
impartial= independent 3rd party tf no favoritism
participate=both parties actively communicate and encourage to work through problem in civil matter
participate=several avenues of dispute resolution—> x require lawyer —> increase participation
mediation+ conciliation-fairness weakness
x open because M/C can be held privately—>harder to hold mediator to account and some may be more impartial than others
if there is history of violence/malice btwn parties. the more vulnerable party may be unable to participate completely + express their side
mediation+ conciliation- equality strength
formal equality: issue discussed confidentially—>no matter what decision is+ what has been said in M/C cant be used against them in the future
mediation+ conciliation-equality weakness
mediator cannot actively involve themselves in solution,
—->power imbalance between parties+ not having same right to negotiate—> disparity