Unit 2 Chapter 6

Question 1

staff

Answer 1

the people who
work for businesses in
exchange for payment.

Question 2

Human resource managers

Answer 2

individuals who
coordinate the relationship
between employees and
management within
a business.

Question 3

Staffing needs

Answer 3

the requirements a business has for employees

Question 4

Developments in technology

Answer 4

the inventions and innovations
of tools that solve problems
and enhance processes

Question 5

software

Answer 5

the programs
used on computers and
other electronic devices.

Question 6

Artificial intelligence

Answer 6

software that is able to mimic the behaviour of humans

Question 7

Robotics

Answer 7

programmable machines
that are capable of
performing specified tasks

Question 8

Job analysis

Answer 8

the process of identifying
the essential duties,
tasks, and responsibilities
of a specific role

Question 9

job description

Answer 9

a summary of the duties,
tasks, and responsibilities
of a specific role

Question 10

Job specifications

Answer 10

the necessary skills, knowledge,
and qualifications for a
specific role.

Question 11

Job design

Answer 11

the process of organising
several duties, tasks, and
responsibilities into one
specific role

Question 12

Internal recruitment

Answer 12

the process of filling job
vacancies with existing
staff at the business

Question 13

Recruitment

Answer 13

the process of attracting
and selecting qualified
candidates for a vacant job
position.

Question 14

intranet

Answer 14

a private computer network used
to share information within
a business.

Question 15

Word of mouth

Answer 15

the verbal communication
of information between
individuals

Question 16

External recruitment

Answer 16

the process of filling job
vacancies with individuals
outside of a business.

Question 17

Websites

Answer 17

a collection
of web pages and content,
published on at least
one web server, that is
identifiable by a common
domain name.

Question 18

online employment marketplace

Answer 18

a website or application
that connects individuals
seeking a job with
businesses that have
job vacancies.

Question 19

online recruitment agency

Answer 19

a business that
works on behalf of an
employer to find suitable
job candidates.

Question 20

Social media

Answer 20

the online
platforms that can be used
to connect with others and
share content.

Question 21

interview

Answer 21

a meeting
that occurs between
an employer and a job
candidate to determine
whether they have the
necessary knowledge,
skills, and ideas to fulfil
the position.

Question 22

Psychological testing

Answer 22

a scientific method of
examining a job applicant’s
behavioural style and
reasoning skills.

Question 23

Work testing

Answer 23

the process of administering
practical or written
assessments to determine
the suitability of a job
candidate for a position.

Question 24

Online selection

Answer 24

the process of choosing
an employee based on
online forms completed by
a job applicant.

Question 25

National Employment Standards (NES)

Answer 25

the minimum entitlements an employer owes its employees, which are set out in the Fair Work Act 2009.

Question 26

Fair Work Commission (FWC)

Answer 26

Australia’s independent workplace relations tribunal that has a range of responsibilities outlined by the Fair Work Act 2009.

Question 27

Awards

Answer 27

legal documents that outline the minimum wages and conditions of work for employees across an entire industry.

Question 28

Agreements

Answer 28

legal documents that outline the wages and conditions of employees and are applicable to a particular business or group of businesses.

Question 29

Fair Work Ombudsman (FWO)

Answer 29

an independent, statutory, government agency that provides advice and investigates disputes within Australia’s national workplace relations system

Question 30

employment contract

Answer 30

a legal document that outlines the wages and work conditions of an employee within a business.

Question 31

Fair Work Commission

Answer 31

Australia’s independent workplace relations tribunal that has a range of responsibilities outlined by the Fair Work Act.

Question 32

Loyalty

Answer 32

when an employee is committed to supporting the business achieve its objectives.

Question 33

Terms of notice

Answer 33

written communications that an employee must provide to a business within a certain amount of time before leaving their position.

Question 34

Conditions of employment

Answer 34

what an employer has agreed to offer the employee in return for the work they complete.

Question 35

Remuneration

Answer 35

the money an employee receives from an employer in exchange for the work they complete.

Question 36

Job security

Answer 36

the likelihood of an employee keeping their job.

Question 37

remuneration package

Answer 37

the total sum of an employee’s salary and other financial benefits.

Question 38

commission

Answer 38

a payment provided to an employee for selling a good or service, and is usually paid as a percentage of the price of the good or service being sold.

Question 39

Work-life balance

Answer 39

the division of a person’s time between the demands of their job and their personal life.

Question 40

Occupational health and safety

Answer 40

the management of risks to ensure the protection of the health and safety of everyone in the workplace, including customers, employees, and suppliers.

Question 41

Equal employment opportunity (EEO)

Answer 41

the fair treatment and participation of all individuals in the workplace

Question 42

Employee induction

Answer 42

the process of introducing a new employee to the business.

Question 43

Corporate social responsibility (CSR)

Answer 43

the ethical conduct of a business beyond legal obligations, and the consideration of social, economic, and environmental impacts when making business decisions.

Question 44

Nepotism

Answer 44

occurs when an employer, or person in power, positions one candidate over another due to familial relations or friendships, including providing them with a job

Question 45

gender quota

Answer 45

a tool that a business can use to mandate that a certain number, or proportion, of a business’s employees, consist of each gender.

Question 46

Overseas recruitment

Answer 46

the process of filling job vacancies with individuals who are not currently located in Australia