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Business Management > Unit 2 Chapter 6 > Flashcards

Unit 2 Chapter 6 Flashcards

Staffing a Business

1
Q

staff

A

the people who
work for businesses in
exchange for payment.

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2
Q

Human resource managers

A

individuals who
coordinate the relationship
between employees and
management within
a business.

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3
Q

Staffing needs

A

the requirements a business has for employees

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4
Q

Developments in technology

A

the inventions and innovations
of tools that solve problems
and enhance processes

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5
Q

software

A

the programs
used on computers and
other electronic devices.

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6
Q

Artificial intelligence

A

software that is able to mimic the behaviour of humans

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7
Q

Robotics

A

programmable machines
that are capable of
performing specified tasks

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8
Q

Job analysis

A

the process of identifying
the essential duties,
tasks, and responsibilities
of a specific role

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9
Q

job description

A

a summary of the duties,
tasks, and responsibilities
of a specific role

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10
Q

Job specifications

A

the necessary skills, knowledge,
and qualifications for a
specific role.

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11
Q

Job design

A

the process of organising
several duties, tasks, and
responsibilities into one
specific role

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12
Q

Internal recruitment

A

the process of filling job
vacancies with existing
staff at the business

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13
Q

Recruitment

A

the process of attracting
and selecting qualified
candidates for a vacant job
position.

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14
Q

intranet

A

a private computer network used
to share information within
a business.

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15
Q

Word of mouth

A

the verbal communication
of information between
individuals

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16
Q

External recruitment

A

the process of filling job
vacancies with individuals
outside of a business.

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17
Q

Websites

A

a collection
of web pages and content,
published on at least
one web server, that is
identifiable by a common
domain name.

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18
Q

online employment marketplace

A

a website or application
that connects individuals
seeking a job with
businesses that have
job vacancies.

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19
Q

online recruitment agency

A

a business that
works on behalf of an
employer to find suitable
job candidates.

20
Q

Social media

A

the online
platforms that can be used
to connect with others and
share content.

21
Q

interview

A

a meeting
that occurs between
an employer and a job
candidate to determine
whether they have the
necessary knowledge,
skills, and ideas to fulfil
the position.

22
Q

Psychological testing

A

a scientific method of
examining a job applicant’s
behavioural style and
reasoning skills.

23
Q

Work testing

A

the process of administering
practical or written
assessments to determine
the suitability of a job
candidate for a position.

24
Q

Online selection

A

the process of choosing
an employee based on
online forms completed by
a job applicant.

25
Q

National Employment Standards (NES)

A

the minimum entitlements
an employer owes its
employees, which are
set out in the Fair Work
Act 2009.

26
Q

Fair Work Commission (FWC)

A

Australia’s independent workplace
relations tribunal that has
a range of responsibilities
outlined by the Fair Work
Act 2009.

27
Q

Awards

A

legal documents that outline
the minimum wages
and conditions of work
for employees across an
entire industry.

28
Q

Agreements

A

legal documents that outline
the wages and conditions
of employees and are
applicable to a particular
business or group
of businesses.

29
Q

Fair Work Ombudsman (FWO)

A

an independent, statutory,
government agency that
provides advice and
investigates disputes
within Australia’s national
workplace relations system

30
Q

employment contract

A

a legal document that
outlines the wages
and work conditions
of an employee within
a business.

31
Q

Fair Work Commission

A

Australia’s independent
workplace relations
tribunal that has a range
of responsibilities outlined
by the Fair Work Act.

32
Q

Loyalty

A

when an
employee is committed to
supporting the business
achieve its objectives.

33
Q

Terms of notice

A

written communications
that an employee must
provide to a business
within a certain amount
of time before leaving
their position.

34
Q

Conditions of employment

A

what an employer
has agreed to offer the
employee in return for the
work they complete.

35
Q

Remuneration

A

the money an employee
receives from an employer
in exchange for the work
they complete.

36
Q

Job security

A

the likelihood of an employee
keeping their job.

37
Q

remuneration package

A

the total sum of an
employee’s salary and
other financial benefits.

38
Q

commission

A

a payment provided to an
employee for selling a good
or service, and is usually
paid as a percentage of the
price of the good or service
being sold.

39
Q

Work-life balance

A

the division of a person’s time
between the demands
of their job and their
personal life.

40
Q

Occupational health and
safety

A

the management
of risks to ensure the
protection of the health
and safety of everyone in
the workplace, including
customers, employees,
and suppliers.

41
Q

Equal employment
opportunity (EEO)

A

the fair treatment
and participation of
all individuals in the
workplace

42
Q

Employee induction

A

the process of introducing
a new employee to the
business.

43
Q

Corporate social
responsibility (CSR)

A

the ethical conduct
of a business beyond
legal obligations, and
the consideration of
social, economic, and
environmental impacts
when making business
decisions.

44
Q

Nepotism

A

occurs when
an employer, or person
in power, positions one
candidate over another
due to familial relations
or friendships, including
providing them with a job

45
Q

gender quota

A

a tool that a business can use
to mandate that a certain
number, or proportion, of
a business’s employees,
consist of each gender.

46
Q

Overseas recruitment

A

the process of filling job
vacancies with individuals
who are not currently
located in Australia

Business Management (7 decks)

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