Unit 2 Chapter 6 Flashcards
Staffing a Business
staff
the people who
work for businesses in
exchange for payment.
Human resource managers
individuals who
coordinate the relationship
between employees and
management within
a business.
Staffing needs
the requirements a business has for employees
Developments in technology
the inventions and innovations
of tools that solve problems
and enhance processes
software
the programs
used on computers and
other electronic devices.
Artificial intelligence
software that is able to mimic the behaviour of humans
Robotics
programmable machines
that are capable of
performing specified tasks
Job analysis
the process of identifying
the essential duties,
tasks, and responsibilities
of a specific role
job description
a summary of the duties,
tasks, and responsibilities
of a specific role
Job specifications
the necessary skills, knowledge,
and qualifications for a
specific role.
Job design
the process of organising
several duties, tasks, and
responsibilities into one
specific role
Internal recruitment
the process of filling job
vacancies with existing
staff at the business
Recruitment
the process of attracting
and selecting qualified
candidates for a vacant job
position.
intranet
a private computer network used
to share information within
a business.
Word of mouth
the verbal communication
of information between
individuals
External recruitment
the process of filling job
vacancies with individuals
outside of a business.
Websites
a collection
of web pages and content,
published on at least
one web server, that is
identifiable by a common
domain name.
online employment marketplace
a website or application
that connects individuals
seeking a job with
businesses that have
job vacancies.
online recruitment agency
a business that
works on behalf of an
employer to find suitable
job candidates.
Social media
the online
platforms that can be used
to connect with others and
share content.
interview
a meeting
that occurs between
an employer and a job
candidate to determine
whether they have the
necessary knowledge,
skills, and ideas to fulfil
the position.
Psychological testing
a scientific method of
examining a job applicant’s
behavioural style and
reasoning skills.
Work testing
the process of administering
practical or written
assessments to determine
the suitability of a job
candidate for a position.
Online selection
the process of choosing
an employee based on
online forms completed by
a job applicant.
National Employment Standards (NES)
the minimum entitlements
an employer owes its
employees, which are
set out in the Fair Work
Act 2009.
Fair Work Commission (FWC)
Australia’s independent workplace
relations tribunal that has
a range of responsibilities
outlined by the Fair Work
Act 2009.
Awards
legal documents that outline
the minimum wages
and conditions of work
for employees across an
entire industry.
Agreements
legal documents that outline
the wages and conditions
of employees and are
applicable to a particular
business or group
of businesses.
Fair Work Ombudsman (FWO)
an independent, statutory,
government agency that
provides advice and
investigates disputes
within Australia’s national
workplace relations system
employment contract
a legal document that
outlines the wages
and work conditions
of an employee within
a business.
Fair Work Commission
Australia’s independent
workplace relations
tribunal that has a range
of responsibilities outlined
by the Fair Work Act.
Loyalty
when an
employee is committed to
supporting the business
achieve its objectives.
Terms of notice
written communications
that an employee must
provide to a business
within a certain amount
of time before leaving
their position.
Conditions of employment
what an employer
has agreed to offer the
employee in return for the
work they complete.
Remuneration
the money an employee
receives from an employer
in exchange for the work
they complete.
Job security
the likelihood of an employee
keeping their job.
remuneration package
the total sum of an
employee’s salary and
other financial benefits.
commission
a payment provided to an
employee for selling a good
or service, and is usually
paid as a percentage of the
price of the good or service
being sold.
Work-life balance
the division of a person’s time
between the demands
of their job and their
personal life.
Occupational health and
safety
the management
of risks to ensure the
protection of the health
and safety of everyone in
the workplace, including
customers, employees,
and suppliers.
Equal employment
opportunity (EEO)
the fair treatment
and participation of
all individuals in the
workplace
Employee induction
the process of introducing
a new employee to the
business.
Corporate social
responsibility (CSR)
the ethical conduct
of a business beyond
legal obligations, and
the consideration of
social, economic, and
environmental impacts
when making business
decisions.
Nepotism
occurs when
an employer, or person
in power, positions one
candidate over another
due to familial relations
or friendships, including
providing them with a job
gender quota
a tool that a business can use
to mandate that a certain
number, or proportion, of
a business’s employees,
consist of each gender.
Overseas recruitment
the process of filling job
vacancies with individuals
who are not currently
located in Australia
