unit 2 Flashcards
what are the functions of management?
planning, directing, organising and controlling.
what are mintzberg’s roles of management?
Spokesperson, Leader, Resource allocator, Monitor, Disseminator, Entrepreneur, Liaison, Disturbance handler, Negotiator, Figurehead
what categories do mintzberg’s roles of management go in to?
Interpersonal management: Figurehead, Leader, Liaison
Informational management: Monitor, Disseminator, Spokesperson
Decisional management: Entrepreneur, Disturbance handler, Resource allocator, Negotiator
what are the different leadership styles?
authoritarian, paternalistic, democratic, laissez-faire
what is an authoritarian style like?
Leader makes decisions without reference to anyone else, High degree of dependency on the leader, Can create de-motivation and alienation
of staff, May be valuable in some types of business where decisions need to be made quickly and decisively
what is an paternalistic style like?
Leader acts as a ‘father figure’, Paternalistic leader makes decision but may consult, Believes in the need to support staff
what is an democratic style like?
Consultative: process of consultation before decisions are taken, Persuasive: Leader takes decision and seeks to persuade others that the decision is correct, May help motivation and involvement, Workers feel ownership of the firm and its ideas, Improves the sharing of ideas and experiences within the business, Can delay decision making
what is an laissez-faire style like?
‘Let it be’ – the leadership responsibilities are shared by all, Can be very useful in businesses where creative ideas are important, Can be highly motivational, as people have control over their working life, Can make coordination and decision making time-consuming and lacking in overall direction, Relies on good teamwork, Relies on good interpersonal relations
what does the blake mouton grid show?
Y axis concern for people, X axis concern for completing task
low concern for task and people is impoverished management
low concern for people and high concern for task is task management
high concern for people and low for task is country club management
high concern for people and task is team management and in the middle is middle of the road management
what does the tannenbaum schmidt continuum show?
where a manager’s approach lies, running from the manager exerting rigid authority at one extreme, through to the team having full freedom to act, at the other end of the continuum.
explain the order of the tannenbaum schmidt continuum?
- The Manager Decides and Announces the Decision
- The Manager Sells the Idea
- The Manager Presents Ideas and Asks Questions
- The Manager Suggests a Tentative Decision and Invites Discussion
- The Manager Presents the Situation or Problem, gets Suggestions and then Decides
- The Manager Asks Team to Make Decisions Within the Limits that are Set
- The Manager Allows the Team to Identify the Problem, Develop the Options and Decide on the Action
what are the advantages of the tannen schmidt?
It defines the criteria for involvement and delegation & range of choices for the involvement.
It recognises that the chosen leadership style depends on a variety of factors, including the leader’s personality, the perceived qualities of subordinates.
focuses the decision making on relevant criteria - time
allows for “situational” factors such as the need for urgency in leadership and decision-making.
what are the disadvantages of the tannen schmidt?
Assumes the manager has sufficient information to determine the disposition to himself or the team
it involves only the initial step of assigning a task to someone, not the following processes which may determine the effectiveness of the outcomes.
