UNIT 2: 2.5 Organisational corporate culture Flashcards

1
Q

What is organisational culture?

A

-‘the way we do things around here’
- different organisations have distinctive cultures
- culture of an organisation gives a sense of identity
-based on the values, attitudes and beliefs of the people who work in it

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2
Q

Elements of organisational culture and how it can be gained

A
  • mission and vision statements
  • organisations ethical code of conduct
  • strategies on social and environmental issues
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3
Q

What are the some different types of organisational culture?

A
  • Power culture
  • Role culture
  • Task culture
  • Person culture
  • Entrepreneurial culture
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4
Q

Power culture

A

concentrating power among a few people

  • Associated with autocratic leadership and hierarchical structures
  • Power concentrated at center of organisation
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5
Q

Role culture

A

Each member of staff has a clearly defined job title and role

  • Bureaucratic organisations
  • Employees operate within rules, show little creativity
  • Tall hierarchical structures
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6
Q

Task culture

A

based on cooperation and teamwork

  • Use groups to solve particular problems
  • Lines of communication similar to a matrix structure
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7
Q

Person culture

A

when individuals are given the freedom to express themselves and make decisions

  • Most creative type of culture
  • No emphasis on teamwork
  • Each individual is focused on their own tasks and projects
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8
Q

Entrepreneurial culture

A

encourages management and workers to take risks, to come up with new ideas and test out new business ventures

  • This type of culture is found in flexible organisation structures
  • Motivation levels are likely to be high among people who enjoy the challenge of innovative risk-taking
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9
Q

What is Charles Handy’s ‘Gods of management’ organisational culture

A

Organisations and the culture of their managers can be classified by referring to Greek gods as metaphors (Zeus, Apollo, Athena, Dionysus)

Zeus- managers can be dynamic entrepreneurs

Apollo- bureaucracy and a role culture, lack individuality and personality, keep to job description

Athena: Task culture, goddess of problem solving

Dionysus: god of individualism, managers create an organisation that serves the individual

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10
Q

What is culture clash?

A

a conflict arising from the interaction of people with different values, attitudes and beliefs

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11
Q

What are some reasons for culture clashes

A
  • When a business changes rapidly
  • When a business merges with or acquires another business and
  • Leadership style changes
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12
Q

How can we minimize clashes in cultural change?

A
  • obtain full commitment of people at the top of business who can influence the change process
    -establish objectives and mission statement that accurately reflect new values and attitudes, then communicate to all staff
    -Train employees in new procedures and new ways of working
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