Unit 2 Flashcards
GP
- Provide preventative care
- Diagnose illnesses
- Discuss treatment plans
- Prescribe medication
Doctors (Consultants)
Senior doctors who specialise in a particular area
- Cardiologist
- Psychiatrist
- Oncologist
- Paediatrician
- Geriatricians
Types of Nurses
- Adult Nurses
- Mental Health Nurses
- Paediatric Nurses
- Learning Disability Nurses
- District Nurses
- Neonatal Nurses
What is a health visitor?
Work with children aged 0-5 years
- Offer support on health issues/minor illnesses
- Advice on feeding
- Routine checks on child’s development
What is a midwife?
Support women throughout their pregnancy providing antenatal and postnatal care
What’s a healthcare assistant?
- take and record patients temperature, pulse, and weight
- toileting, washing, dressing (personal care)
Adult services?
- 18+
- Work with people who have disabilities/ mental health problems/ learning difficulties
Children and young peoples services
- Work with children with disabilities or those at risk of harm, young people leaving care, and young people at risk of being in trouble with the law
- Ensure children are kept safe from abuse
Occupational Therapists?
- Observe daily routine and provide advice and support to clients on specific activities that will help them overcome barriers to live an independent life
Youth workers?
- 11-25 years
- Support young people to reach their full potential
- Deliver programmes regarding smoking, drinking
- Work with parents to support the health development of their children
Care Assistants?
Help with personal care, routine health checks, keep client records and care plans up to date, support clients to partake in physical or social activities
Care Managers??
- Care managers have a key leadership role within residential care settings
- They must ensure the setting run smoothly
- Ensure they have suitable staff and management teams in place
- Manage budgeting and ensure service users receive the correct care in line with the standards required by the sector
Support Workers?
- Refer to relevant healthcare providers
- Provide physical support
- Provide emotional support
Name some policies
- Health and Safety
- Equality and Diversity
- Medication
- Safeguarding
- DBS Checks
- Complaints
What is rehabilitation?
To enable a person to recover from an accident or a serious illness and to live as far as possible an independent lifestyle
Name some assistive technology
- Adapted computer computers to meet the needs of visually impaired
- Availability of signers and other communicator for people with the hearing impairment
- Ensure wheelchair access
- Additional time in examinations
- Large text for people with poor vision
- Additional time in appointments
What is personal care and who provides it?
Personal care is to maintain someone’s physical well-being examples of this include preparing meals toileting dressing, washing and grooming.
This care is provided by:
– Domiciliary care
– Care assistants
– Healthcare assistants
What are some religious needs and adaptations?
– Muslims and Hindus prefer to wash in running water
– Muslims and Hindus often prefer to use a bidet
– Sikhs do not normally cut their hair
– Hindus and Muslims would strongly prefer to be treated by somebody of the same sex
– Vegetarians do not eat fish meat or meat based products
– Vegans do not eat any meat or animal related products
– Muslims and Jewish people do not eat pork and they require their meat to be killed and prepared for consumption in a particular way Muslims eat halal products and Jewish people eat kosher foods
- Hindus and sikhs do not eat beef
- People with coeliac disease require a gluten-free diet
– Other people have specific allergies
– Provide facilities for prayer
– Celebrate all religious holidays
– Provide information in various languages
what are some specific responsibilities of people who work in health and social care settings?
– Promoting anti-discriminatory practice
– Empowering individuals
– Ensuring the safety of staff
– Maintaining confidentiality and privacy
– Promoting good communication between carers
empowering individuals
– Promoting individualised care
patients will be fully involved in discussions about the planning of their care
– Promoting and supporting individuals right to dignity and independence
– Promoting active support consistent with the beliefs, cultures and preferences of service users
– Advocacy
dealing with conflict
– Being involved in care planning by teaching someone skills to deal with conflict
– Stay calm as to not make the conflict worse
– Never resort to aggressive behaviour
– Listen carefully and positively encourage someone to deal with the conflict
– Act as an advocate for someone so their views are expressed when dealing with the conflict
risk assessments
employers must undertake risk assessments to identify risk risks and hazards. Appropriate actions should then be taken to reduce harm injury to staff or service users.
Control and disposal of substances harmful to health (COSSH)
hazardous waste should be disposed of properly.
reporting and recording accidents and incidents (RIDDOR)
when working professionals must report particular illnesses, diseases and serious accidents. These are called notifiable deaths, injuries or diseases and are covered by RIDDOR. notifiable illnesses include: diphtheria, food poisoning, rubella, tuberculosis,
notifiable incidents include: broken bones, serious burns, and death.
complaints procedures
all complaints must be recorded because this will help the setting to improve
Multi-disciplinary working
- professionals are required to work together as a multi-disciplinary team
- benefits:
• Sharing knowledge from different areas of expertise(1)in order to provide holistic care(1).
• ensure joined up working(1)so there are no gaps in care(1).
• regular meetings(1)to ensure better and more effective communication between all professionals(1).
• access to a variety of professionals(1) provides individualised care- professionals from different areas of expertise using expert knowledge to support the individual(1) - drawbacks:
• Miscommunication
• Differing opinions can lead to a delay in care
• Having lots of professionals opinions could lead to the service users opinion not being considered
monitoring the work of people in health and care settings
line management:
monitoring by senior members of staff and if staff performance falls short, it will be the line manager’s responsibility to address the issues with staff
external inspection by relevant agencies :
Health and care provision is inspected by the care quality commission (CQ)
whistleblowing:
A member of staff is aware that the quality of care at their workplace is poor and reports this to a senior member of staff or the media to bring about change
Service user feedback:
regular meetings for service users to report concerns, a committee that represents all service users, a suggestions box, request a private meeting meeting with a manager or governor of assessing, service uses report in good practice or areas of concern to the external agencies
criminal investigations:
in extreme circumstances, such as cases of sexual, physical, financial, or emotional abuse the police may investigate
why do we monitor work?
highlight strengths (1)
Identify areas of concern (1)
improve service provision (1)
Sectors in health and social care services
The public sector – financed and managed by the government and primarily funded by taxation
The private sector –
• managed by commercial companies funded by fees paid directly by service users payments or from health insurance companies.
• work in private schools, nursery and preschool services, hospitals, domiciliary daycare services, residential nursing homes, and mental health services
The voluntary sector –
• Funded by charitable donations, but government departments may pay sometimes
• Managed by independent bodies
are not run for personal profit usually
• use volunteers and are managed independently of central government or local authorities
The range of settings that provide health and care services
– Hospitals (within hospitals, clinical departments are organised according to medical specialty)
- Daycare centres (for specific clientele such as older people or people with disabilities/ provides a stimulating and supportive environment)
– Hospice care (improve quality of life for people with incurable illnesses)
– Residential care (24 hour care which cannot be provided in clients own home)
– Domiciliary care (home care)
– The workplace (aims to keep workforce fit and healthy)
ways organisations represent the interests of service users
- charities
• Provide information
• Fundraising to finance services offered
• Advocate for people with a sensory disability to reduce stigma discrimination
• Provide equipment for those who cannot afford to buy it - providing an advocacy service
- Complaints policies
- whistleblowing policies
