unit 2

Question 1

what is whistle blowing

Answer 1

the policy that protects people or staff that report abusive behaviour

Question 2

what is the health & saftey policy

Answer 2

it is

• emergency procedures
• ensuring safe use of machinary
• risk assesments
• first aid kit
• accident book

Question 3

what is the medication policy

Answer 3

-ensures medication is stored safely
- correct disposal of unwanted medication
- correct use of controlled drugs
aim is to ensure staff are aware on how to administor medication

Question 4

what is the death of resident policy

Answer 4

policy made to ensure death of residents is dealt with respectfully and to ensure the service users wishes are respected. religion,culture

Question 5

what are the 6 stages of the care plan cycle

Answer 5

1) asses clients needs
2) plan and agree most appropiate care
3) implement care plan
4) monitor how well the plan works
5) review and evaluate plan
6) ammend the plan as nesacary

Question 6

what is personal care

Answer 6

assisting induviduals with

dressing,grooming,bathing,eating etc

Question 7

diseases caused due to bad hygiene

Answer 7

bails- red lumpy rash
celulitus-red painful area of skin caused by bacteria getting in deep layers of skin
impetigo-skin infection sores in hands and face
athletes foot- fungal infection itchy

Question 8

what is permiel care

Answer 8

washing genetal and rectal area

Question 9

when providing personal care a worker should

Answer 9

• always wash hands
• hand gel
• wear gloves
• change gloves

Question 10

what is empowerment

Answer 10

supporting people so they are able to take control of there own lives

• personal centered care
• induvidualised care
• anti discrimanatory practise

Question 11

what is personal centered care

Answer 11

when a service users is at the center of the care and support they are recieving this care plan should be centered around one person
- very empowering

Question 12

what are the benefits of personal centered care

Answer 12

• improves health outcomes
• improves care quality
• improves paticent expierences
• enhances staff satisfaction

Question 13

what is indavidualised care

Answer 13

• active support this means service users fully involved in their care
• they need consent before carrying out any procedures

Question 14

what is anti discrimanatory practise

Answer 14

ensures induviduals needs are met regardless of their belifs 
empowering beacuse 
-diverse foods
-dress customes 
-welcome signs in diffrent languages

Question 15

what is the human rights act

Answer 15

• if an induviduals information is leaked they can take legal action
• induviduals information only be disclosed with that paticents consent

Question 16

what is the data protection act

Answer 16

controls how personal information is used by organsiations 
must make sure info is:
- used fairly & lawfully 
- kept longer than necasary 
- accurate

Question 17

when can confidentiality be breached

Answer 17

• service users consent
• if its in the patcients best intrest
• if its in public intrest
• required by law

Question 18

how should data be recorded or stored

Answer 18

• password protected computers
• ## recorded and put awey straight awey

Question 19

what is multidisciplinary team

Answer 19

a team of specialists working together

• seamless care
• more accurate risk assesment
• profesionals able to gain a clear understanding

Question 20

what is a statutary service

Answer 20

statutary services aim to asess & treat people of all ages who are physically unwell

Question 21

what is a voluntary service

Answer 21

provided by voluntary services usually registered as charitys

Question 22

what is a private service

Answer 22

private services provide a range of services including private hospitals and care homes and these run to make profits

Question 23

what is an informal service

Answer 23

informal services provided outside trhe other 3 sectors could be like
babysitter, neighbour, family

Question 24

what is primary health care

Answer 24

provides act as a first point of contact

Question 25

what is secondary health care

Answer 25

• hospital services
• mental health services
• most of these asessed through 6cs

Question 26

what is tertary health care

Answer 26

tertiary care usually requires proffesionals

Question 27

what are the barriors to care

Answer 27

• anxiety & depression
• language barriors
• recorces
• phycological

Question 28

what is the importance of services being inspected

Answer 28

• ensures induviduals are treated correctly
• ensures equipment is safe
• policy and procedures
• complains

Question 29

what does offsted do

Answer 29

ofsted regulated & inspects all services in childrens education

Question 30

what does NICE do

Answer 30

they provide advice & guidence to hsc services

evidence based guidence

Question 31

what does the care quality commision do

Answer 31

they monitor & inspect health and adult care in order to ensure induviduals are
well lead,safe,responsible

Question 32

whta are the cqc stages

Answer 32

the cqc read bad reviews

1) teams are formed with proffesionals
2) reports published about care giver

Question 33

What is the nursing and midwifery council

Answer 33

This regulates nurses and midwives by

• Ensuring nurses and midwives have the right qualifications and skills
• setting standard of practise and behaviour

Question 34

Health care professional council

Answer 34

Protects the public by keeping a register of health and social care professionals who meet their standard for training

Question 35

The general medical council

Answer 35

Independent organisation that helps protect patients and improve medical education

• decides which doctors are qualified to work overseas
• sets standard that doctors should follow