Unit 16 - Direct And Online Marketing Flashcards

0
Q

What are the seller benefits of direct marketing?

A

Tool to build customer relationships
Low-cost, efficient, fast alternative to reach markets
Flexible
Access to buyers not reachable through other channels

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1
Q

Define direct marketing.

A

A marketing channel without intermediaries that are sometimes considered the fifth element of the promotion mix and is a fast growing form of marketing.

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2
Q

What are the three forms of marketing?

A

Direct-mail marketing
Direct-response television marketing
Digital direct marketing

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3
Q

What is direct mail marketing?

A

An offer, announcement, reminder, or any other item sent to a person at a postal or email address.

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4
Q

What is direct market television?

A

Advertisement that describes products and gives customers a toll-free number or website to purchase. Includes short 30-60 second commercials to 30 minute to an hour infomercials.

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5
Q

What is digital direct marketing?

A

Mobile phone marketing

Ringtone give always
Mobile games
Ad-supported content
Contests and sweepstakes

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6
Q

What are the four types of online marketing domains?

A

Business to consumer (B2C)
Business to business (B2B)
Consumer to consumer (C2C)
Consumer to business (C2B)

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7
Q

Explain Business to consumer (B2C).

A

Involves businesses selling goods and services online to final consumers

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8
Q

Explain business to business (B2B).

A

Involves businesses selling goods and services, providing information & building customer relationships online to businesses.

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9
Q

Explain Consumer to consumer (C2C).

A

Involves consumers communicating with each other on a wide range of topics through blogs or selling items to each other through eBay or similar sites.

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10
Q

Explain Consumer to business (C2B).

A

Involves consumers communicating with businesses to send suggestions, questions or complaints through company Web site.

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11
Q

What are the two basic types of websites?

A

Corporate and Marketing

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12
Q

What is a corporate website.

A

Primarily designed to build goodwill and provide information as part of the company’s public relations strategy, such as the Proctor & Gamble

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13
Q

What is a marketing website?

A

Designed to engage customers and provide a channel for customers to purchase a product, such as the Amazon website.

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