unit 15 Flashcards by Nathalia Botina

Q

necesidades del consumidor

A

consumer needs

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Q

política de privacidad del consumidor

A

consumer privacy policy

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Q

perfil del consumidor

A

cutomer profile

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Q

tratar las objecciones

A

deal with the objections

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Q

entrevistado

A

interviewee

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Q

ventaja

A

lead

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Q

leal

A

loyal to

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Q

llamadas salientes

A

outbound calls

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Q

promoción, ascenso

A

promotion

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Q

patrones de compra

A

purchasing patterns

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Q

aprovechar

A

take advantage of

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Q

teleoperador

A

telemarketer

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Q

guion de venta telefónica

A

telemarketing script

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Q

boca a boca

A

inbound calls

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Q

llamadas entrantes

A

countertop display

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Q

exhibición de mostrador

A

dumb bin

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Q

contenedor de basura

A

hanging banner

Q

pancarta gigante

A

pavement sign

Q

señal de pavimento

A

shopping trolley

Q

publicidad en carritos de compra

A

advertising

Q

cartulina

A

tent card

Q

cupones electrónicos

A

e-coupons

Q

regalo

A

free gift

Q

cortesía regalos

A

freebie

Q

promoción estacional

A

seasonal promotion

Q

imagen corporativa

A

corporate image

Q

retroalimentación

A

feedback

Q

grupo de sondeo

A

focus group

Q

campaña de seguimiento

A

follow-up campaign

Q

nivel de satisfacción

A

level of satisfaction

Q

vendedor

A

merchandiser

Q

rótulo de neón

A

neon sign

Q

revelaciones públicas

A

public relations

Q

cuestionario

A

questionnaire

Q

análisis de ventas

A

sales analyisis

Q

grupo objetivo

A

target group

Q

feria de comercio

A

trade fair

Q

sorteo

A

prize draw

Q

precio

A

price

Q

premio

A

prize

Q

encuesta

A

survey

Q

comercio justo

A

fair trade