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English 2022-2023 > unit 1 vocabulary + e-mail rules > Flashcards

unit 1 vocabulary + e-mail rules Flashcards

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Proverbs and Idioms flashcards
1
Q

kleinhandel, detailhandel

A

retail

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2
Q

detailhandelaar

A

a retailer

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3
Q

winkel van een liefdadigheidsinstelling

A

charity shop

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4
Q

drogist

A

chemist(‘s)

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5
Q

discountwinkel

A

discount store

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6
Q

krantenverkoper, kioskhouder

A

newsagent’s

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7
Q

nachtwinkel

A

night shop

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8
Q

slijterij (drankzaak)

A

off licence

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9
Q

fabriekswinkel, outlet

A

outlet store

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10
Q

pop-upwinkel

A

pop-up store

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11
Q

handelaar in kantoorbenodigdheden

A

stationer(‘s)

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12
Q

supermarkt

A

supermarket

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13
Q

hypermarkt

A

hypermarket

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14
Q

warenhuis

A

department store

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15
Q

winkelcentrum

A

shopping centre, mall

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16
Q

online winkel

A

E-shop, online shop

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17
Q

zoeken op het internet

A

to browse (the web)

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18
Q

een online catalogus raadplegen

A

to consult an online catalogue

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19
Q

showrooming (een artikel in een winkel bekijken maar online kopen)

A

to showroom

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20
Q

een webshop bezoeken

A

to visit a webshop

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21
Q

merkproducten

A

branded items/goods

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22
Q

merkloos product (wit product)

A

generics

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23
Q

huismerk

A

house/home/own brand

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24
Q

indicatieve merken

A

signpost brands

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25
Q

vraagprijs

A

asking price

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26
Q

aangegeven prijs

A

marked price

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27
Q

etiketprijs

A

sticker price

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28
Q

prijskaartje

A

price tag

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29
Q

twee kopen, één gratis

A

2-for-1 deal

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30
Q

koopje

A

bargain

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31
Q

korting

A

discount

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32
Q

met korting

A

at a discount

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33
Q

gratis monster

A

free sample

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34
Q

aanbieding

A

(in) promotion

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35
Q

verkrijgbaar

A

on sale

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36
Q

solden

A

sales

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37
Q

terugbetalen

A

to refund

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38
Q

terugbetaling

A

a refund

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39
Q

klant

A

client/customer

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40
Q

(verkoops)manager

A

(sales) manager

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41
Q

verkoopsassistent(e)/ winkelbediende

A

shop / sales assistant

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42
Q

verkoper/ verkoopster, vertegenwoordiger/ vertegenwoordigster

A

salesperson / salesman / saleswoman

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43
Q

winkelier

A

shopkeeper

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44
Q

onderhandelen (over)

A

to bargain (over)

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45
Q

annuleren

A

to cancel

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46
Q

annulering

A

cancellation

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47
Q

advies winnen, consulteren

A

to consult

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48
Q

adviseur, consulent

A

a consultant

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49
Q

raadpleging, overleg

A

a consultation

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50
Q

verdelen, handelen, verkopen

A

to deal in

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51
Q

verkoper

A

dealer

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52
Q

overeenkomst, transactie

A

a deal

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53
Q

verwerken, afhandelen

A

to handle

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54
Q

verwerker, behandelaar

A

a handler

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55
Q

bemiddelen (tussen)

A

to mediate (between)

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56
Q

bemiddelaar

A

a mediator

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57
Q

onderhandelen

A

to negotiate

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58
Q

onderhandelaar

A

a negotiator

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59
Q

onderhandeling

A

a negotiation

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60
Q

zaken doen (met)

A

to trade (with)

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61
Q

bemiddelaar

A

a trader

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62
Q

transactie

A

a trade

63
Q

afhandelen

A

to transact

64
Q

transactie

A

a transaction

65
Q

(online) kopen

A

to buy (online)

66
Q

een overeenkomst sluiten

A

to close a deal

67
Q

bezorgen, afleveren

A

to deliver

68
Q

levering

A

a delivery

69
Q

bestellen

A

to order

70
Q

bestelling

A

an order

71
Q

goederen terugzenden

A

to return goods

72
Q

Where do you buy writing material and office supplies?

A

stationer’s

73
Q

Where do you buy alcohol?

A

off-licence

74
Q

Where do you buy newspapers and magazines?

A

newsagent’s

75
Q

Where do you buy cosmetics, toiletries and prescription drugs?

A

chemist’s

76
Q

Where do you buy basic products, tinned or frozen food and beverages after closing hours?

A

night shop

77
Q

Where do you buy building tools, decorating material?

A

DIY shops

78
Q

Where do you buy local things, cheese, wine…?

A

deli

79
Q

someone who starts his/her own business and is prepared to take risks

A

entrepreneur

80
Q

a shop that appears unexpectedly for a limited time and aims at dazzling and attracting the passers-by

A

pop up store

81
Q

a shop that buys goods directly from a manufacturer or wholesale supplier at a volume discount and sells it for a mark-up price to consumers

A

outlet

82
Q

someone who pays rent to use a building owned by someone else

A

tenant

83
Q

the percentage of all rental units that are unoccupied at given time

A

vacancy rate

84
Q

the person you rent a building/ room from

A

landlord

85
Q

agreement to make alterations or add extensions to a property

A

planning permission

86
Q

shop that sells goods that people have donated to support a particular benefit (also called thrift shop)

A

charity shop

87
Q

to remove excess by cutting

A

to trim

88
Q

available because it is not being used

A

vacant

89
Q

person that sells goods in small quantities to consumers

A

retailer

90
Q

building or part of a building

A

premises

91
Q

view of entrepreneurs: pop-up shop

A

+ : test

92
Q

view of entrepreneurs: charity shop

A

+ have to invest less (cheap)
- cannot be sold, limited by what is donated

93
Q

view of entrepreneurs: bookie

A

+ easy money, can attract customers

94
Q

view of customers: pop-up shop

A

+ curious –> new
- dissappears

95
Q

view of customers: charity shop

A

+ less expensive
- second-hand

96
Q

view of customers: bookie

A

+ entertainment
- can lose a lot of money

97
Q

words that come before the word ‘shopping’

A

Christmas
do the
e (electronic)
end-of-season
go (out)
late night
one-stop
supermarket
weekly
window

98
Q

words that come after the word ‘shopping’

A

around
bag
basket
cart
centre
complex
facilities
list
hours
mall
trolley

99
Q

advantages of shopping online

A
  • quick & easy
  • less pollution
  • no need to leave the house
  • many products/ brands/ sizes
    –> a lot of choice
  • easily compare prices
100
Q

disadvantages of shopping online

A
  • clothes may not fit
  • delivery at the wrong time
  • you can get scammed
  • shipping costs/ delivery costs
  • you have to wait
  • broken
101
Q

the noun of ‘to consult’

A

consultation/consultant

102
Q

the noun of ‘to deal in’

A

a deal/dealer

103
Q

the noun of ‘to handle’

A

a handler

104
Q

the noun of ‘to transact’

A

transaction

105
Q

the noun of ‘to trade with’

A

a trade, a trader

106
Q

the noun of ‘to mediate between’

A

a mediator

107
Q

the noun of ‘to traffic in’ (handelen)

A

a trafficker

108
Q

e-mail: formal salutation

A

Dear Sir/Madam (name unknown)
Dear Mr Smith (name known)
Dear Ms Johnson (used for (un)married women)

109
Q

e-mail: formal greeting

A

Yours faithfully (very formal, when name of addressee is unknown)
Yours sincerely/ Best regards

110
Q

e- mail: header:

A
  • date
  • subject line: main idea, short and to the point
  • sender
  • recipient
111
Q

an e-mail: the 7 important parts

A
  • header
  • formal salutations
  • opening paragraph: purpose of e-mail / creating goodwill
  • body: logical line of argument
  • closing paragraph: expected reaction of recipient
  • formal closing formula
  • name (and function)
112
Q

language of a formal e-mail

A
  • sentences: simple & short
  • no grammatical mistakes
  • punctuation is correct
  • avoid emotional language
  • no slang
  • avoid abbreviatons and acronyms
  • the past form of modals is frequently used: could, would, might etc.
113
Q

astute

A

good at making decisions to your own advantage

114
Q

to be dazzled

A

to be overwhelmed by the spectacular display

115
Q

lambasted

A

attacked violenty

116
Q

poof (=puff)

A

a light round hollow pastry

117
Q

real estate

A

capacity

118
Q

to tote

A

to carry (heavy things)

119
Q

to trump

A

variation of ‘to triumph’

120
Q

to tweak

A

to change slightly for the better

121
Q

zoom

A

to walk very fast

122
Q

synonym for buying things we don’t need without even realizing it

A

impulse spending

123
Q

synonym for tempted

A

enticed

124
Q

synonym for spending more money than we actually planned

A

shelling out

125
Q

synonym for take

A

grab

126
Q

synonym for drool (kwijlen)

A

salivate

127
Q

synonym for profitable (winstgevend)

A

high mark up

128
Q

synonym for endcaps with promotions and specials

A

featured items

129
Q

synonym for items with expensive names

A

brand items

130
Q

synonym for withe packaged cheaper products

A

generics

131
Q

synonym for reduce

A

to lessen

132
Q

synonym for consider

A

equate

133
Q

synonym for to be

A

with being

134
Q

synonym for mutual exchange of things or privileges

A

reciprocity

135
Q

synonym for slow down

A

stall

136
Q

synonym for too expensive

A

overpriced

137
Q

to hotfoot it

A

to go in a hurry

138
Q

stunned

A

shocked

139
Q

subconscious

A

something you aren’t aware of

140
Q

synonym for an apparatus

A

a device

141
Q

synonym for registers where he looks

A

tracks the movement of the eyeball

142
Q

synonym for his former client

A

his then client

143
Q

synonym for which (in the beginning) led to confusion

A

(initially) causing bemusement

144
Q

synonym for the executives of supermarkets

A

supermarket suits

145
Q

synonym for products that are generally well-known

A

signpost brands

146
Q

synonym for fing our way without thinking

A

navigate as if on auto-pilot

147
Q

synonym for have a certain purpose in mind

A

are armed with a mission

148
Q

synonym for to buy food for a week

A

to stock up for a week

149
Q

synonym for to quickly take

A

to grab

150
Q

synonym for has

A

stocks

151
Q

synonym for varieties

A

lines

152
Q

synonym for to hold

A

to retain

153
Q

synonym for the fact that you keep buying the same products

A

your loyality

English 2022-2023 (5 decks)

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