Unit 1: The Communication Process Flashcards
process of sharing information through symbols
Communication
the message is received by the sender, and from there you receive feedback and then the first sender receives it.
Communication Models
communication using words
Verbal
Communication without words
Nonverbal
sound waves, light waves, and sense of touch in which messages are sent.
Channels
ideas and feelings that make up the content of communication.
Message
Specialized vocabulary That is understood by people in a specific group or field
Jargon
consists of coined words or old words used in particularly new ways
Slang
a regional or cultural variety of language different from standard american English and pronunciation, grammar, or word choice
Dialect
person who sends a message/ a person who receives the message
Sender/ Receiver
highness or lowness of the sounds you make
Pitch
loudness or intensity of sound
Volume
verbal and nonverbal responses to messages
Feedback
finding the meaning of verbal and nonverbal symbols
Decoding
Encoding the process of turning ideas and feelings into verbal and nonverbal symbols
Encoding
Types of interference/ distractions
Physical, Psychological, Semantic noise
color, lighting, sound, space, intimate space, personal space, social space and public space.
Articulation problems (Substituting, omission, transposing, Adding an extra sound)
thoughts and feelings that distract from listening.
Psychological Noise
any sound that prevents a person from being heard
Physical Noise
words that trigger negative feelings about the speaker.
Semantic Noise
18 inches between you and other people
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Intimate Space
4 to 12 feet between you and other people
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Social Space
18 inches to 4 feet between you and other people
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Personal Space
beyond 12 feet between you and other people
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Public Space
speaking so that people in your audience can understand your message clearly and easily
Articulation
Non verbal communication that involves using voice variation and extraneous words and sounds to communicate
Paralanguage