UNIT 1 Pt. 1 (History) Flashcards
Cries
A branch of psychology that applies the principles of psychology to the workplace
Industrial Psychology
Used to develop training programs and incentive plans
A. Principles of learning
B. Principles of social psychology
C. Principles of motivation and emotion
A. Principles of learning
Used to form work groups and understand employee conflict
A. Principles of learning
B. Principles of social psychology
C. Principles of motivation and emotion
B. Principles of social psychology
Used to motivate and satisfy employees
A. Principles of learning
B. Principles of social psychology
C. Principles of motivation and emotion
C. Principles of motivation and emotion
True or False: Business (MBA) programs examine accounting, economics, and marketing, whereas I/O programs focus almost exclusively on issues involving the people in an organization
True
I/O psychology relies extensively on:
A. Research
B. Quantitative methods
C. Testing techniques
D. All of the above
D. All of the above
Focuses on determining the competencies needed to perform a job, staffing the organization with employees who have those competencies, and increasing those competencies through training.
A. Industrial approach
B. Organizational approach
A. Industrial approach
Creates an organizational structure and culture that will motivate employees to perform well, give them the necessary information to do their jobs, and provide working conditions that are safe and result in an enjoyable and satisfying work/life environment.
A. Industrial approach
B. Organizational approach
B. Organizational approach
analyzing jobs, recruiting applicants, selecting employees, determining salary levels, training employees, and evaluating employee performance
A. Personnel Psychology
B. Organizational Psychology
C. Human Factors
A. Personnel Psychology
Professionals working in these areas choose existing tests or create new ones that can be used to select and promote employees.
A. Personnel Psychology
B. Organizational Psychology
C. Human Factors
A. Personnel Psychology
True or False: People spend more time at their jobs than at any other activity
True
The field of study that investigates the behavior of employees within the context of an organization.
A. Personnel Psychology
B. Organizational Psychology
C. Human Factors
B. Organizational Psychology
Makes recommendations on ways problem areas can be improved.
A. Personnel Psychology
B. Organizational Psychology
C. Human Factors
B. Organizational Psychology
Concentrate on workplace design, human-machine interaction, ergonomics, and physical fatigue and stress.
A. Personnel Psychology
B. Organizational Psychology
C. Human Factors
C. Human Factors
Walter Dill Scott
A. The Theory of Advertising
B. Psychology and Industrial Efficiency
C. Increasing Human Efficiency in Business
A. The Theory of Advertising
Hugo Münsterberg
A. The Theory of Advertising
B. Psychology and Industrial Efficiency
C. Increasing Human Efficiency in Business
B. Psychology and Industrial Efficiency
Scott
A. The Theory of Advertising
B. Psychology and Industrial Efficiency
C. Increasing Human Efficiency in Business
C. Increasing Human Efficiency in Business
1903
A. The Theory of Advertising
B. Psychology and Industrial Efficiency
C. Increasing Human Efficiency in Business
A. The Theory of Advertising
1910
A. The Theory of Advertising
B. Psychology and Industrial Efficiency
C. Increasing Human Efficiency in Business
B. Psychology and Industrial Efficiency
1911
A. The Theory of Advertising
B. Psychology and Industrial Efficiency
C. Increasing Human Efficiency in Business
C. Increasing Human Efficiency in Business
Medieval times followed the ___ system
A. Freudian
B. Monarchy
C. Aristocracy
D. Feudal
D. Feudal
Developed foundations for many modern management concepts
A. Aristotle
B. Niccolo Machiavelli
C. Thomas Hobbes
A. Aristotle
Offered practical advice for developing authoritarian structures within organizations
A. Aristotle
B. Niccolo Machiavelli
C. Thomas Hobbes
B. Niccolo Machiavelli
The Prince (1527)
A. Aristotle
B. Niccolo Machiavelli
C. Thomas Hobbes
B. Niccolo Machiavelli
Provided justification for autocratic rule that helped establish the pattern for organizations through the nineteenth century
A. Aristotle
B. Niccolo Machiavelli
C. Thomas Hobbes
C. Thomas Hobbes
Advocated strong centralized leadership as a means for bringing order to the chaos created by man
A. Aristotle
B. Niccolo Machiavelli
C. Thomas Hobbes
C. Thomas Hobbes
Construction workers
A. Specialization of labor
B. Delegation of authority
C. Departmentalization
D. Decentralization
E. Leadership selection
A. Specialization of labor
Listening to a professor more in comparison to a classmate
A. Specialization of labor
B. Delegation of authority
C. Departmentalization
D. Decentralization
E. Leadership selection
B. Delegation of authority
Different sections have different cultures
A. Specialization of labor
B. Delegation of authority
C. Departmentalization
D. Decentralization
E. Leadership selection
C. Departmentalization
Decision-making in an organization
A. Specialization of labor
B. Delegation of authority
C. Departmentalization
D. Decentralization
E. Leadership selection
D. Decentralization
Choosing a dean
A. Specialization of labor
B. Delegation of authority
C. Departmentalization
D. Decentralization
E. Leadership selection
E. Leadership selection
1690
A. John Locke
B. Jean Jacques Rousseau
C. Adam Smith
D. The Wealth of Nations
A. John Locke
Outlined the philosophical justification later manifested in the U.S. declaration of independence, which in effect, advocates participatory management in his argument that leadership is granted by the governed
A. John Locke
B. Jean Jacques Rousseau
C. Adam Smith
D. The Wealth of Nations
A. John Locke
The Social Contract (1762)
A. John Locke
B. Jean Jacques Rousseau
C. Adam Smith
D. The Wealth of Nations
B. Jean Jacques Rousseau
Claimed that the state of nature was a primitive condition without law or morality which human beings left for the benefits and necessity of cooperation
A. John Locke
B. Jean Jacques Rousseau
C. Adam Smith
D. The Wealth of Nations
B. Jean Jacques Rousseau
Man is prone to be in frequent competition with his fellow men while also becoming increasingly dependent on them
A. John Locke
B. Jean Jacques Rousseau
C. Adam Smith
D. The Wealth of Nations
B. Jean Jacques Rousseau
The father of modern economics and capitalism and is still among the most influential thinkers in the field of economics today
A. John Locke
B. Jean Jacques Rousseau
C. Adam Smith
D. The Wealth of Nations
C. Adam Smith
Revolutionized economic and organizational thought by suggesting the use of centralization of labor and equipment in factories, division of specialized labor, and management of specialization in factories
A. John Locke
B. Jean Jacques Rousseau
C. Adam Smith
D. The Wealth of Nations
C. Adam Smith
Considered as Adam Smith’s magnum opus and the first modern work of economics
A. John Locke
B. Jean Jacques Rousseau
C. Adam Smith
D. The Wealth of Nations
D. The Wealth of Nations
Father of Industrial Psychology
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
D. Hugo Münsterberg
Psychology and Industrial Efficiency
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
D. Hugo Münsterberg
Pioneer of the application of psychological findings from laboratory experiments to practical matters
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
D. Hugo Münsterberg
Vocation and Learning (1912)
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
D. Hugo Münsterberg
Psychology and Industrial Efficiency (1913)
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
D. Hugo Münsterberg
Cautioned managers to be concerned with all the questions of the mind
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
D. Hugo Münsterberg
He was also first to encourage government funded research in the area of industrial psychology
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
D. Hugo Münsterberg
His early I/O psychology became influential well into the 1950s
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
D. Hugo Münsterberg
Established the first school of professional management at the University of Pennsylvania
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
A. Joseph Wharton
Established the first school of professional management at the University of Pennsylvania
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
A. Joseph Wharton
Established the first school of professional management at the University of Pennsylvania
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
A. Joseph Wharton
Established the first school of professional management at the University of Pennsylvania
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
A. Joseph Wharton
Established the first school of professional management at the University of Pennsylvania
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
A. Joseph Wharton
1881
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
A. Joseph Wharton
Prior to the formation of I/O psychology, gave a presidential address to APA in which he encouraged psychologists to study “concrete activities and functions as they appear in everyday life”
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
B. William Lowe Bryan
“Industrial Psychology” first appeared in his speech
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
B. William Lowe Bryan
1903
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
B. William Lowe Bryan
One of the 1st applied psychologists
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
C. Walter Dill Scott
Influencing Men in Business
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
C. Walter Dill Scott
Increasing Human Efficiency in Business
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
D. Hugo Münsterberg
C. Walter Dill Scott
First to apply the principles of psychology to motivation and productivity in the workplace
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
C. Walter Dill Scott
1991
A. Joseph Wharton
B. William Lowe Bryan
C. Walter Dill Scott
Hugo
C. Walter Dill Scott
True or False: The term “industrial psychology” was frequently used prior to World War I.
False; seldom
Father of scientific management
A. Fredrick W. Taylor
B. Taylorism
C. Progressive
D. Regency
A. Fredrick W. Taylor
One of the intellectual leaders of the Efficiency Movement
A. Fredrick W. Taylor
B. Taylorism
C. Progressive
D. Regency
A. Fredrick W. Taylor
Frederick W. Taylor was highly influential in the ____ Era
A. Frederick W. Taylor
B. Taylorism
C. Progressive
D. Regency
C. Progressive
Shop Management (1909)
A. Frederick W. Taylor
B. Taylorism
C. Progressive
D. Regency
A. Frederick W. Taylor
The Principles of Scientific Management (1911)
A. Frederick W. Taylor
B. Taylorism
C. Progressive
D. Regency
A. Frederick W. Taylor
The development of Taylorism began in the ____ within the manufacturing industries
A. 1880s and 1890s
B. 1910s
C. 1920s
A. 1880s and 1890s
Peak of influence of Taylorism
A. 1880s and 1890s
B. 1910s
C. 1920s
B. 1910s
During the ___ Taylorism was still influential but had begun an era of competition and syncretism with opposing or complementary ideas
A. 1880s and 1890s
B. 1910s
C. 1920s
C. 1920s
True or False: Main objective of Taylorism: The improvement of economic efficiency, especially labor productivity
True
It was one of the earliest attempts to apply science to the engineering of processes and to management
Taylorism
Helped Taylor to develop speed-and-feed-calculating slide rules
A. Carl G. Barth
B. H.L. Gantt
C. Hugo Munsterberg
D. Lillian Gilbreth
A. Carl G. Barth
Developed a visual aid for scheduling tasks and displaying the flow of work
A. Carl G. Barth
B. H.L. Gantt
C. Hugo Munsterberg
D. Lillian Gilbreth
B. H.L. Gantt
Created industrial psychology
A. Carl G. Barth
B. H.L. Gantt
C. Hugo Munsterberg
D. Lillian Gilbreth
C. Hugo Munsterberg
Introduced psychology to management studies.
A. Carl G. Barth
B. H.L. Gantt
C. Hugo Munsterberg
D. Lillian Gilbreth
D. Lillian Gilbreth
The Mother of Modern Management
A. Carl G. Barth
B. H.L. Gantt
C. Hugo Munsterberg
D. Lillian Gilbreth
D. Lillian Gilbreth
Discovered scientific management while working in the construction industry, eventually developing time and motion studies independently of Taylor
A. Frank Gilbreth
B. Harlow S. Person
C. James O. McKinsey
A. Frank Gilbreth
Dean of Dartmouth’s Amos Tuck School of Administration and Finance
A. Frank Gilbreth
B. Harlow S. Person
C. James O. McKinsey
B. Harlow S. Person
Promoted the teaching of scientific management
A. Frank Gilbreth
B. Harlow S. Person
C. James O. McKinsey
B. Harlow S. Person
Advocated budgets as a means of assuring accountability and of measuring performance
A. Frank Gilbreth
B. Harlow S. Person
C. James O. McKinsey
C. James O. McKinsey
One of the first American universities to offer a graduate degree in business management in 1908
A. Harvard University
B. University of California, Los Angeles,
C. University of Columbia
A. Harvard University
France
A. Allied Powers
B. Central Powers
A. Allied Powers
Russia
A. Allied Powers
B. Central Powers
A. Allied Powers
Italy
A. Allied Powers
B. Central Powers
A. Allied Powers
United Kingdom
A. Allied Powers
B. Central Powers
A. Allied Powers
United States
A. Allied Powers
B. Central Powers
A. Allied Powers
Austria-Hungary
A. Allied Powers
B. Central Powers
B. Central Powers
Germany
A. Allied Powers
B. Central Powers
B. Central Powers
The Ottoman Empire
A. Allied Powers
B. Central Powers
B. Central Powers
An intelligence test developed during World War I and used by the army for soldiers who can read.
A. Army Alpha
B. Army Beta
A. Army Alpha
An intelligence test developed during World War I and used by the army for soldiers who cannot read.
A. Army Alpha
B. Army Beta
B. Army Beta
Best known for his work in intelligence testing and in the field of comparative psychology
A. Robert Yerkes
B. Walter Dill Scott
C. John Watson
A. Robert Yerkes
Pioneer in the study both of human and primate intelligence and of the social behavior of gorillas and chimpanzees
A. Robert Yerkes
B. Walter Dill Scott
C. John Watson
A. Robert Yerkes
Most influential in getting psychology into the war
A. Robert Yerkes
B. Walter Dill Scott
C. John Watson
A. Robert Yerkes
Became instrumental in the application of personnel procedures within the army during World War I
A. Robert Yerkes
B. Walter Dill Scott
C. John Watson
B. Walter Dill Scott
Classified and placed enlistees, conducted performance evaluations of officers, and developed and prepared job duties and qualifications for over 500 jobs
A. Robert Yerkes
B. Walter Dill Scott
C. John Watson
B. Walter Dill Scott
A pioneer in behaviorism
A. Robert Yerkes
B. Walter Dill Scott
C. John Watson
C. John Watson
Served as a major in the U.S. Army in World War I and developed perceptual and motor tests for potential pilots
A. Robert Yerkes
B. Walter Dill Scott
C. John Watson
C. John Watson
The first professor of psychology at the University of Pennsylvania, USA
A. James Cattell
B. Thomas A. Edison
C. Elton Mayo
A. James Cattell
He started Psychological Corporation in 1921 to advance psychology and promote its usefulness to industry
A. James Cattell
B. Thomas A. Edison
C. Elton Mayo
A. James Cattell
Created a 163-item knowledge test that he administered to over 900 applicants.
A. James Cattell
B. Thomas A. Edison
C. Elton Mayo
B. Thomas A. Edison
Doctoral degrees specializing in industrial psychology begin to be offered at U.S. universities
A. 1920s
B. 1920
C. 1930
A. 1920s
Edison created a 163-item knowledge test that he administered to over 900 applicants.
A. 1920s
B. 1920
C. 1930
B. 1920
Psychologists became more involved in the quality of the work environment, as well as the attitudes of employees.
A. 1920s
B. 1920
C. 1930
C. 1930
Greatest influence on I/O psychology during the 1930s
A. James Cattell
B. Thomas A. Edison
C. Elton Mayo
C. Elton Mayo
Led the Hawthorne studies at Western Electric Company in Chicago
A. James Cattell
B. Thomas A. Edison
C. Elton Mayo
C. Elton Mayo
Australian psychologist, sociologist, and organization theorist
A. James Cattell
B. Thomas A. Edison
C. Elton Mayo
C. Elton Mayo
The Human Problems of an Industrialized Civilization (1933)
A. James Cattell
B. Thomas A. Edison
C. Elton Mayo
C. Elton Mayo
A series of studies, conducted at the Western Electric plant in Hawthorne, Illinois, that have come to represent any change in behavior when people react to a change in the environment.
A. Hawthorne Studies
B. Hawthorne Effect
A. Hawthorne Studies
Demonstrated that employee behavior was complex and that the interpersonal interactions between managers and employees played a tremendous role in employee behavior.
A. Hawthorne Studies
B. Hawthorne Effect
A. Hawthorne Studies
Were initially designed to investigate such issues as the effects of lighting levels, work schedules, wages, temperature, and rest breaks on employee performance.
A. Hawthorne Studies
B. Hawthorne Effect
A. Hawthorne Studies
Inspired psychologists to increase their focus on human relations in the workplace and to explore the effects of employee attitudes
A. Hawthorne Studies
B. Hawthorne Effect
A. Hawthorne Studies
When employees change their behavior due solely to the fact that they are receiving attention or are being observed.
A. Hawthorne Studies
B. Hawthorne Effect
B. Hawthorne Effect
Increased lighting resulted in increased efficiency, but to their surprise, efficiency continued to improve as the lighting dimmed to faint moonlight levels
A. Illumination Experiment
B. Relay Assembly Experiment
C. Bank Wiring Experiment
A. Illumination Experiment
Results were due to the employee’s desire to please them
A. Illumination Experiment
B. Relay Assembly Experiment
C. Bank Wiring Experiment
A. Illumination Experiment
Changing a variable usually increased productivity, even if the variable was just a change back to the original condition.
A. Illumination Experiment
B. Relay Assembly Experiment
C. Bank Wiring Experiment
B. Relay Assembly Experiment
Workers were more responsive to the social force of their peer groups than to the control and incentives of management.
A. Illumination Experiment
B. Relay Assembly Experiment
C. Bank Wiring Experiment
C. Bank Wiring Experiment
True or False: Work is a social function.
True
True or False: Groups are individualistic
False; multipliers
True or False: Trust is a big deal
True
True or False: People hate it when others pay attention to them
False; People like other people to pay attention to them.
True or False: People want other people to decide for their work life
False; People want the maximum control possible over their work life.
One of the earliest with clinical roots to enter I/O psychology
A. Dr. Morris Viteles
B. Kurt Lewin
A. Dr. Morris Viteles
Industrial Psychology (1932)
A. Dr. Morris Viteles
B. Kurt Lewin
A. Dr. Morris Viteles
The Science of Work (1934)
A. Dr. Morris Viteles
B. Kurt Lewin
A. Dr. Morris Viteles
Motivation and Morale in Industry (1953)
A. Dr. Morris Viteles
B. Kurt Lewin
A. Dr. Morris Viteles
German-American psychologist known as one of the modern pioneers of social, organizational, and applied psychology
A. Dr. Morris Viteles
B. Kurt Lewin
B. Kurt Lewin
In 1939, led the first publication of an empirical study of the effects of leadership styles
A. Dr. Morris Viteles
B. Kurt Lewin
B. Kurt Lewin
Lewin often characterized organizational management styles and cultures in terms of leadership climates defined by:
A. Authoritarian
B. Democratic
C. Laissez-faire work environments
D. All of the above
D. All of the above
Used to classify an estimated 12 million soldiers into military jobs
A. Army Assemble Test
B. Army Selection Test
C. Army General Classification Test
C. Army General Classification Test
Was the first U.S. intelligence agency (precursor to CIA)
A. MI6
B. Justice League
C. OSS
C. OSS
Kurt Lewin formed the Research Center for Group Dynamics at MIT to perform experiments in group behavior
A. 1945
B. 1948
C. 1946
D. 1996
A. 1945
The Research Center for Group Dynamics moved to the University of Michigan and became a branch of the Institute for Social Research
A. 1945
B. 1948
C. 1946
D. 1996
B. 1948
SIOP has grown to approximately 2,500 members
A. 1945
B. 1948
C. 1946
D. 1996
D. 1996
Person-centered approach
A. Carl Rogers
B. Abraham Maslow
C. Peter F. Drucker
D. John C. Flanagan
A. Carl Rogers
Human relations movement
A. Carl Rogers
B. Abraham Maslow
C. Peter F. Drucker
D. John C. Flanagan
A. Carl Rogers & B. Abraham Maslow
Management by Objective
A. Carl Rogers
B. Abraham Maslow
C. Peter F. Drucker
D. John C. Flanagan
C. Peter F. Drucker
Influential writer, management consultant, and self-described “social ecologist”
A. Carl Rogers
B. Abraham Maslow
C. Peter F. Drucker
D. John C. Flanagan
C. Peter F. Drucker
Critical Incidents Technique
A. Carl Rogers
B. Abraham Maslow
C. Peter F. Drucker
D. John C. Flanagan
D. John C. Flanagan
Identifies and classifies behaviors associated with the success or failure of human activity
A. Carl Rogers
B. Abraham Maslow
C. Peter F. Drucker
D. John C. Flanagan
D. John C. Flanagan
Pioneer of aviation psychology
A. Carl Rogers
B. Abraham Maslow
C. Peter F. Drucker
D. John C. Flanagan
D. John C. Flanagan
Theory X (authoritarian) and Theory Y (liberal)
A. Douglas McGregor
B. Fred Fiedler
C. Victor Vroom
D. David McClelland
A. Douglas McGregor
[Last Name]’s Contingency Model
A. Douglas McGregor
B. Fred Fiedler
C. Victor Vroom
D. David McClelland
B. Fred Fiedler
Expectancy Theory
A. Douglas McGregor
B. Fred Fiedler
C. Victor Vroom
D. David McClelland
C. Victor Vroom
Motivation-Need Theories
A. Douglas McGregor
B. Fred Fiedler
C. Victor Vroom
D. David McClelland
D. David McClelland
Two-Factor Theory
A. Frederick Herzberg
B. Edwin Locke
C. Edwin Fleishman
A. Frederick Herzberg
Goal Setting Approach to Motivation
A. Frederick Herzberg
B. Edwin Locke
C. Edwin Fleishman
B. Edwin Locke
American psychologist best known for his work in the field of industrial and organizational psychology.
A. Frederick Herzberg
B. Edwin Locke
C. Edwin Fleishman
C. Edwin Fleishman
Among his notable achievements was a taxonomy for describing individual differences in perceptual- motor performance
A. Frederick Herzberg
B. Edwin Locke
C. Edwin Fleishman
C. Edwin Fleishman
Developed ‘ability requirements’ approach
A. Frederick Herzberg
B. Edwin Locke
C. Edwin Fleishman
C. Edwin Fleishman
Time period characterized by the passage of several major pieces of civil rights legislation
A. 1960s
B. 1970s
C. 1980s
D. 1990s
A. 1960s
Laws focused the attention of HR professionals on developing fair selection techniques.
A. 1960s
B. 1970s
C. 1980s
D. 1990s
A. 1960s
The need for I/O psychologists greatly increased.
A. 1960s
B. 1970s
C. 1980s
D. 1990s
A. 1960s
Characterized by the use of sensitivity training and T-groups (laboratory training groups) for managers
A. 1960s
B. 1970s
C. 1980s
D. 1990s
A. 1960s
Civil Rights Act passed.
A. 1964
B. 1966
A. 1964
Katz & Kahn published classic text outlining theory and research of organizational behavior as embedded in open, sociotechnical systems
A. 1964
B. 1966
B. 1966
‘Task inventory’ approach developed from research with U.S. Air Force
A. Mid 1960’s into early 1970’s
B. Mid 1970’s into early 1980’s
C. 1972
D. 1974
A. Mid 1960’s into early 1970’s
Dictionary of Occupational Titles
A. 1965
B. 1969
C. 1972
D. 1974
A. 1965
Position Analysis Questionnaire
A. 1965
B. 1969
C. 1972
D. 1974
C. 1972
Brought great strides in the understanding of many organizational psychology issues that involved employee satisfaction and motivation.
A. 1960s
B. 1970s
C. 1980s
D. 1990s
B. 1970s
The decade also saw the development of many theories about employee behavior in organizations.
A. 1960s
B. 1970s
C. 1980s
D. 1990s
B. 1970s
B.F. Skinner - Beyond Freedom and Dignity
A. 1971
B. 1974
C. 1979
D. 1973
A. 1971
Rise of cognitive approaches to studying topics in psychology
A. 1971
B. 1974
C. 1979
D. 1973
A. 1971
Porter & Lawler proposed revised expectancy model of motivation
A. Early 1970s
B. Mid 1970s
C. Late 1970s
A. Early 1970s
Civil rights laws, and related Supreme Court decisions, led to increasing research on bias in organizations
A. Early 1970s
B. Mid 1970s
C. Late 1970s
B. Mid 1970s
American statistician, author, professor, lecturer & consultant
A. Edward Deming
B. Joseph Juran
A. Edward Deming
Best known for his work in Japan.
A. Edward Deming
B. Joseph Juran
A. Edward Deming
Out of the Crisis (1982-1986)
A. Edward Deming
B. Joseph Juran
A. Edward Deming
The New Economics for Industry, Government, Education (1993)
A. Edward Deming
B. Joseph Juran
A. Edward Deming
A 20th-century management consultant who is principally remembered as an evangelist for quality and quantity management
A. Edward Deming
B. Joseph Juran
B. Joseph Juran
Increasing attention to use of quality circles and other participatory management techniques
A. Mid 1980s
B. Late 1980s
C. 1990s
A. Mid 1980s
Renewed interest in organizational climate and groups
A. Mid 1980s
B. Late 1980s
C. 1990s
B. Late 1980s
Rise of participatory management techniques such as Total Quality Management (TQM). Continuous Quality Improvement (COI), and Continuous Process Improvement (CPI)
A. Mid 1980s
B. Late 1980s
C. 1990s
B. Late 1980s
Rise of meta-analysis as statistical technique
A. Mid 1980s
B. Late 1980s
C. 1990s
C. 1990s
First ruling by U.S. Supreme Court on subject of sexual harassment
A. 1986
B. 1990s
C. Late 1980’s & into the 1990’s
A. 1986
Rapid rise of attention to the issue in both employment law and psychology
A. 1986
B. 1990s
C. Late 1980’s & into the 1990’s
B. 1990s
Work stress received increasing attention in I/O research, theory, and practice
A. 1986
B. 1990s
C. Late 1980’s & into the 1990’s
C. Late 1980’s & into the 1990’s
Balancing work and family lives received increasing attention in I/O research
A. 1986
B. 1990s
C. Late 1980’s & into the 1990’s
C. Late 1980’s & into the 1990’s
Workplace aggression/workplace violence emerged as topic of study
A. 1986
B. 1990s
C. Late 1980’s & into the 1990’s
C. Late 1980’s & into the 1990’s
The following includes the four major changes to I/O psychology brought about in the 1980s and 1990s except:
A. an increased use of fairly sophisticated statistical techniques and methods of analysis.
B. a new interest in the application of cognitive psychology to industry.
C. the increased interest in the effects of work on family life and leisure activities
D. I/O psychologists took a renewed interest in developing methods to select employees.
E. an in-depth analysis of work fatigue and its impact
E. an in-depth analysis of work fatigue and its impact
The courts became less strict, and a wider variety of selection instruments was developed and used.
A. Mid-1980s
B. 2000s
A. Mid-1980s
Massive organizational downsizing
A. Mid-1980s
B. 2000s
A. Mid-1980s
Greater concern for diversity and gender issues
A. Mid-1980s
B. 2000s
A. Mid-1980s
The rapid advances in technology.
A. Mid-1980s
B. 2000s
B. 2000s