Unit 1 Facilities Management Flashcards
What is a facility?
Something, designed, built and installed to serve a specific function or service.
What is the role of the Facility Management department?
- Guest Satisfaction
- Manufacturing plant
- Marketing tool
- Asset
- Revenue generator
List the responsibilities of the Facilities Department.
- Building and systems operations (reseeting circuit breakers, door and locks)
- Building maintenance (roof, exterior surfaces, windows, driveways)
- Furnitures, fixtures, and equipments.
- Equipment selection and installations.
- Contract masnagement.
- Utilities and waste management.
- Parts Inventory and control.
- Renovations and modifications.
- Emergency response planning.
- Corporate reporting.
List the responsibilites of a Facility Manager?
- Safety and security
- Legal and regulatory compliance
- Service and maintenance of building grounds
- Cost controls/budgets
- Asset management
List the types of maintenance.
- Routine Maintenance
- Preventive Maintenance
- Guestroom Maintenance
- Predictive Maintenance (Scheduled)
- Reactive Maintenance (Emergency or Breakdown)
- Contract Maintenance (Outsourced)
What is routine maintenance?
General upkeep on a regular basis that requires minimal skill or training.
What is a preventive maintenance?
Help prevent unexpected failures in the future. Maintenance may include inspections, lubrications, minor repairs, adjustments, and work order initiations.
What is a guestroom maintenance?
Operations with guestrooms and a form of preventive maintenance. May include inspection of furniture, fixtures, and equipments, lubrication of doors, and initiation of a work order for more substantial problems.
What is a predictive maintenance?
Major maintenance that requires advanced planning as it requires a signifcant amount of time to perform. This will require specialized toold and equopments and a high level of coordination amoung departments is necessary.
True or False
Reactive maintenace has a negative effect on revenue.
True
What is a contract maintenance?
- Desire to minimize the commitment of staff on payroll
- Recognition that specialized tools or licenses are required
- A temporary staff shortage
- Need to deal with emergencies
- Complexity of the task is beyond the skills of the existing
staff
What are the budget responsibilites of the Facilities Management department?
- Utilities: Electricity, fuel, steam, water.
- POM Accounts: maintenance labour costs and benefit costs, supplies and expeditures, contract and maintenance expenses.
- CapEX: furnitires, fixtures, and equipments.
What is CapEX?
A captial spending. The amount spent to acquire or upgrade assets in order to increase the capacity or efficiency of a company for more than one accounting period.
