Unit 1 - Chapter 1

Question 1

What are the organistional activities that are undertaken according to Fayol (1917)

Answer 1

1. technical
2. commercial
3. financial
4. security
5. accounting
6. managerial

Question 2

What is the most common characteristic of managerial work according to Rosemary Stewart

Answer 2

Fragmented in nature. Managers hop between tasks every few minutes. Rarely complete tasks at hand. Managers respond to variety of people and problems.

Question 3

What are Fayol’s 5 management elements

Answer 3

(POCCC)
Planning - forcasting & planning & anticipating
Organising - putting in place capital, human resources etc to run day to day business
Commanding - directing, putting plan into action, maintaining activity among staff
Coordinating - unifying & harmonising activity & effort
Controlling - monitoring, adjusting, ensuring conformance with rules & instructions

Question 4

What are the management activities according to Gulick & Urwick?

Answer 4

POSDCORB
Planning
Organising
Staffing
Directing
Coordinating
Reporting
Budgeting